Summary
Overview
Work History
Education
Skills
Additional Information
Languages
Accomplishments
Timeline
Generic
Himani Shah

Himani Shah

Bangalore

Summary

Dynamic Business Growth Management Consultant with a proven track record at Amazon, driving revenue growth and optimizing sales performance. Skilled in data analysis and relationship management, I empower teams through strategic training programs, enhancing operational efficiency and achieving significant market competitiveness. Fluent in Gujarati, Hindi, and English, I excel in e-commerce management.

Overview

7
7
years of professional experience

Work History

Business Growth Management Consultant

Self- Employed
Bangalore
03.2024 - Current
  • Manage four brands on e-commerce platforms, including Amazon and Flipkart, driving growth and optimizing sales performance. I am well versed with platform dashboards of Pepperfry, Jiomart and Myntra partner portal.
  • Set up backend teams for brands, training employees to manage inventory, correct product cataloging, and collaborate effectively with graphics and advertising teams.
  • Identify and address operational gaps, enhancing efficiency and ensuring seamless processes across departments.
  • Develop and implement a comprehensive 9-month training program, empowering teams to operate independently and sustainably.

Strategic Sales Account Manager - Home

Amazon
Bangalore
01.2023 - 02.2024
  • Managed a portfolio of 15 high-value accounts, including prominent sellers such as Haus and Kinder, Devine Casa, Wakefit, Sree Retails, and Mendola (VS Lifestyle), driving revenue growth from ₹40 lakhs to ₹3.3 crores per month.
  • Researched competitors' products and pricing structures to gain a competitive advantage.
  • Collaborated with cross-functional teams such as marketing, operations, finance, and IT on strategic initiatives.
  • Analyzed customer data to identify trends in purchasing patterns and optimize sales results.
  • Created detailed reports outlining progress against objectives for management review.
  • Identified category gaps and guided sellers in launching additional product categories, resulting in enhanced product offerings, and improved market competitiveness.
  • Developed and implemented strategic weekend promotional strategies, boosting sales, and increasing brand visibility during peak shopping times.
  • Collaborated with sellers to establish B2B discount programs based on comprehensive data analysis, enhancing customer acquisition and retention, formulated pricing strategies, and inventory forecasts for upcoming events, ensuring optimal stock levels and competitive pricing.
  • Worked on KPIs such as Price Parity maintenance, Speed, Regional in stock, Coupons, Deals coverage, Gross revenue, BXGY, onboarding#, Revenue,Price compliance negotiations, ML compliance, New selection onboarding Product basis Market analysis.

Client Solution Specialist - Display Advertising

Amazon India
Bangalore
05.2022 - 10.2023
  • Build solid relationships with advertising agencies and clients, displaying a dedication to delivering first-class service and online advertising solutions.
  • I worked with brands like Qubo, Godrej, LG, and Heisen in the electronics category to deliver DPS ads during BAU and events.
  • Guided brand on reaching the right audience by using audience type like recent moves, re-marketing, competitor audience etc basic Amazon data.
  • Advised clients on audience targeting, remarketing, and budget allocation to maximize advertising ROI during business-as-usual, and promotional events.
  • Built strong client and agency relationships, consistently delivering strategic guidance, and campaign optimization.
  • understand offline brand strategy to create campaigns on the platform and drive traffic

Strategic Account Manager - OHL

Amazon India
Bangalore
03.2021 - 04.2022
  • Mentored four new joiners and supported the onboarding of over 24 new employees during organizational restructuring, ensuring smooth transitions and operational effectiveness in the furniture category.
  • Conducted training sessions for 92 new hires on creating annual business plans and data retrieval from relevant portals.
  • Collaborated with a 12-member category team to address brand challenges and facilitate category expansion, helping sellers like Wakefit transition from mattress to broader furniture brands.
  • Represented the furniture category in event calls, providing performance updates, identifying gaps, and outlining future strategies.
  • worked on KPIs like selection , pricing, speed, local shops enablement, Prime onboarding, Deals coverage.
  • Onboarded and scaled sellers in the furniture category, mentoring new hires and supporting organizational restructuring efforts.
  • Trained over 90 employees in annual business planning, data analysis, and platform tools to improve seller performance and category growth.

  • Worked closely with founders of brands such as Wakefit, Sleepyhead, Sleepycat, Amore, and Springfit to drive growth and strategic initiatives.

Account Management - Senior Associate

Amazon India
Bangalore
07.2019 - 03.2021
  • Managed top brands including Wakefit, Duroflex, Sleepycat, and Peps, driving 30% of Amazon’s furniture sales.
    Oversaw relationships with leading furniture brands, ensuring their products were effectively promoted and optimized on the platform, which significantly contributed to overall sales performance in the furniture category.
  • Acted as Category Business Development Manager for six months, overseeing strategic initiatives in the absence of the category manager.
    Took on additional responsibilities to lead category strategies and development efforts during a leadership gap, demonstrating versatility and leadership skills.
  • Launched and executed key programs such as Alexandria, installation, and quality assurance.
  • Enabled B2B offers for sellers to expand sales opportunities and market reach while working with B2B team during their launch.
  • Led the Local Shops program, onboarding 87% of shortlisted sellers across OHL categories during the COVID-19 pandemic.
  • Onboarded and soft-managed 15 furniture category sellers per quarter, each achieving quarterly sales of ₹25 lakhs, aligning with business growth goals.
  • Delivered end-to-end account management, including seller training, inventory optimization, and catalog accuracy, to ensure seamless operations and market competitiveness.
  • Fostered strong relationships with sellers, providing ongoing support and business insights to enhance performance and drive revenue growth.

Marketing Specialist - Team SPN

Amazon India
Bangalore
06.2018 - 07.2019
  • Plan and execute email campaigns, which include content creation, designing the creative, and deciding the target market to achieve goals in lead generation, retention, and brand awareness, while also increasing traffic to the site.
  • Revamped the SPN page and bifurcated the Amazon customer-facing portal into different services provided by SPN partners for Amazon sellers.
  • Worked towards onboarding service provider network companies by providing accurate training, feedback, and enabling them to launch on the platforms of the India and Brazil markets. Achieved onboarding of 43 providers in 1 quarter, with a passing QA score of 4.3.
  • Launched 3 services

Education

Master in luxury Management -

S.P Jain school of global management & Politecnico Di Milano

Bachelors in Commerce -

Mount Carmel College

Sindhi High School

Skills

  • Deep Dive
  • Solutions-Oriented
  • Customer Obsessed
  • Business Development
  • LinkedIn Influencer Account Management
  • Logic Driven
  • Relationship Management
  • Creative Strategy
  • Business Planning
  • Communication
  • Negotiation techniques
  • Team Player
  • Process Improvement
  • E-commerce management
  • Sales optimization
  • Data analysis
  • Account management
  • FLUENT IN Gujarati, Hindi, English

Additional Information

  • Achieved all-rounder certificate with respect to academics, sports and class participation.
  • Employee of the Month in Risk Analyst role.
  • 3 Awards for Best Performance Account manager - Diwali - 2020 and 2021.
  • Awards for Best Performance -Account manager - Diwali - 2019
  • Represented as vice-sports captain in college. Won competitions in Intra and inter college in Sports and dance.
  • Certification in handwriting analysis and cosmetology.

Languages

English
First Language
Hindi
Advanced (C1)
C1
Gujarati
Upper Intermediate (B2)
B2

Accomplishments

  • Best Account Manager for Diwali for three consecutive years from 2020 to 2023
  • Top performer for Price Negotiations during Diwali in the other hardlines category

Timeline

Business Growth Management Consultant

Self- Employed
03.2024 - Current

Strategic Sales Account Manager - Home

Amazon
01.2023 - 02.2024

Client Solution Specialist - Display Advertising

Amazon India
05.2022 - 10.2023

Strategic Account Manager - OHL

Amazon India
03.2021 - 04.2022

Account Management - Senior Associate

Amazon India
07.2019 - 03.2021

Marketing Specialist - Team SPN

Amazon India
06.2018 - 07.2019

Master in luxury Management -

S.P Jain school of global management & Politecnico Di Milano

Bachelors in Commerce -

Mount Carmel College

Sindhi High School

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Himani Shah