CRICKET
HIMANK KULSHRESHTHA
BUSINESS ANALYST
ORAI,UP
Summary
Enthusiastic Sales & Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Seeking opportunities to use analytical skills and strong people management skills to create cost-effective solutions and improve efficiency
Overview
2
2
years of professional experience
4
4
years of post-secondary education
5
5
Certificates
2
2
Languages
Work History
Carrier Sales Representative
BOARD INFINITY
VASHI, MAHARASHTRA
06.2021 - 08.2021
- Collaborated with clients to maintain relationships and provide customers with thorough support and guidance.
- Monitored competitor activities and innovations to stay ahead and proactively adjusted strategies.
- Managed sales plan activities and product launches resulting in expanded revenues and branding.
BD CONSULTANT
UNACADEMY
BANGALORE, KARNATAKA
10.2020 - 03.2021
- Handled 50+ calls per day to address customer inquiries and concerns.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Resolved problems, improved operations and provided exceptional service.
SR BDE
INDIAMART INTERMESH LTD
NOIDA, UP
04.2019 - 09.2020
- Identified issues, analyzed information and provided solutions to problems.
- Actively listened to customers' requests, confirming full understanding before addressing concerns.
- Improved operations through consistent hard work and dedication.
Education
MBA - Human Resources Management
GL BAJAJ INST. OF TECHNOLOGY & MANAGEMENT
GREATER NOIDA 08.2017 - 03.2019
BBA - Marketing Management And Research
Chatrapati Sahuji Maharaj Kanpur University
KANPUR 08.2014 - 05.2017
Skills
Network development
Accomplishments
- Achieved Upsell Champ award by giving maximum sell in the month of Feb 2020 - INDIAMART
- Achieved Success Performer of the Month Jan 2020 by completing targets with accuracy and efficiency. - INDIAMART
- Received Best Performer of the Month Nov 2019 - INDIAMART
Certification
DATA SCIENCE COURSE - BOARD INFINITY
Interests
TRAVELLING
PHOTOGRAPHY
Timeline
DATA SCIENCE COURSE - BOARD INFINITY
07-2022
ANALYZING AND VISUALIZING DATA WITH POWER BI - UDEMY
07-2021
Carrier Sales Representative
BOARD INFINITY
06.2021 - 08.2021
MICROLEARNING IN DIGITAL MARKETING - BOARD INFINITY
06-2021
THE COMPLETE DIGITAL MARKETING - 12 COURSE IN 1 - UDEMY
05-2021
MICROLEARNING IN PRODUCT MANAGEMENT - BOARD INFINITY
04-2021
BD CONSULTANT
UNACADEMY
10.2020 - 03.2021
SR BDE
INDIAMART INTERMESH LTD
04.2019 - 09.2020
MBA - Human Resources Management
GL BAJAJ INST. OF TECHNOLOGY & MANAGEMENT
08.2017 - 03.2019
BBA - Marketing Management And Research
Chatrapati Sahuji Maharaj Kanpur University
08.2014 - 05.2017
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