Himanshi Mehta

• Proactively identify and qualify new business opportunities through outbound prospecting, events, digital campaigns, and partner collaboration.
• Leverage market intelligence, research, and tools (LinkedIn, Salesforce, etc.) to build and maintain a robust sales pipeline.
• Develop and nurture relationships with key decision-makers (CIOs, CISOs, IT Directors, and Architects) across targeted accounts.
• Understand customer pain points in Cybersecurity (e.g., SBOM, Zero Trust, IAM, DPDP compliance) and ITOM (e.g., AIOps, Observability, Service Management, Discovery & CMDB).
• Drive initial conversations, discovery sessions, and articulate business value aligned with OpenText solutions.
• Work hand-in-hand with Account Executives to strategize account penetration and expansion.
• Partner with Marketing and Alliances teams to execute campaigns, events, and joint GTM initiatives with system integrators/partners.
• Ensure accurate and timely updates of opportunities, activities, and forecasts in CRM.
• Meet or exceed quarterly targets for qualified opportunities, pipeline contribution, and revenue influence.
• Continuously build product and industry knowledge to effectively represent OpenText's Cybersecurity and ITOM portfolio.

Identify and qualify 15+ new business opportunities for AppScan and BigFix across enterprise and mid-market accounts on monthly basis.

• Execute outbound prospecting (calls, emails, LinkedIn, events) and leverage inbound leads, marketing campaigns, and partner networks.
• Maintain a healthy pipeline of qualified leads and ensure accurate CRM updates.
• Build relationships with IT, Security, and DevOps leaders (CIO, CISO, IT Security Heads, Application Security Managers, Endpoint Security Managers).
• Understand customer challenges in application security (DevSecOps, SAST, DAST, API security, compliance) and endpoint security/management (patching, compliance, threat response, asset visibility).
• Conduct discovery sessions, present initial value propositions, and schedule deeper solution discussions with account executives/solution architects.
• Work closely with Account Executives to develop account strategies and win themes.
• Partner with Marketing to execute targeted campaigns and participate in industry events, webinars, and roundtables.
• Engage with channel partners and system integrators to co-create opportunities.
• Achieved yearly KPIs for meetings booked, opportunities qualified, and pipeline contribution.
• Delivered timely reporting and insights on market trends, customer needs, and competitive activities.

• Ensure a healthy sales lead pipeline for the sales team through right lead qualification process for Enterprise DevOps and Security Business Units.
• Lead generation -data and lead management to move leads through the purchase funnel and diving deep with Pipeline Marketing for Enterprise DevOps and Security Business Units.
• Provide status and progress updates to Sr. Managers and Business Unit Managers.
• Perform mid-year and yearly performance reviews for direct reporting associates.

• Managing day-to-day operations lead the operations team to provide support to assigned teams in a timely efficient manner.
• Monitor and audit effective utilization of Client program and available resources.
• Design and implement sustainable workforce solutions.
• Conduct business reviews with Clients.
• Transition management.
• Ensure team members adhere to the standard operating procedures.
• Manage and ensure processes driven timely and accurate results.
• Measure performance of the team according to goals like performance appraisals, ongoing feedback and training.
• Manage service delivery, client escalations & expectations Coach and mentor team members by involving them in decision making process.
• Budgeting and invoicing campaigns.

• Company Overview: Company Overview: Gurgaon
• Playing an integral role in new business pitches and hold responsibility for the effective on-boarding of new clients.
• Responsible for the development and achievement of sales.
• Focusing on growing and developing existing clients, together with generating new business.
• Working as key interface between the customer and all relevant divisions.

• Aligning each new project as per the client requirements with the Operations & Project Leads and mitigating all the initial challenges involved in establishing a project and ensures smooth transition.
• Designing matrix of each project with its targets and achievements; ensured mapping of each project in the designed matrix Continuously monitor the project for its timely completion.
• Formulating Schedule of Delivery on the basis of SOW and monitoring the same to ensure delivery standards are met to the satisfaction of the clients.
• Standardizing all reports and reporting process for the organization to collaborate reports with client requirements; ensuring timely and consistent reports generation on daily basis.
• Identifying & implementing the training needs for every new project being implemented and in the pipeline to ensure project leads and the team receive sufficient training for the product/service to generate leads or run campaigns without any bottlenecks.
• Administering quality checks before it is sent to the client and ensuring that the BANT criteria is met at all the times.

• Gained insightful exposure on home insurance products of Prudential and Lombard; regularly achieved 80% penetration.
• Resolved queries/requests and issues of walk-in customers as per Service Level Agreements (SLAs) and achieved a Turnaround Time (TAT) of 74% as against the set benchmark of 90%.
• Ramped up the client satisfaction score through regular interaction with clients and ensuring that queries and escalations were addressed on time.
• Monitored database of High Net worth Individual (HNI) customers, Real Estate Agents, & Builders to deepen business relations, generated revenue.