Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

HIMANSHI RANA

NEW DELHI

Summary

Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.

Overview

6
6
years of professional experience

Work History

Student Support Officer

Aakash
Janakpuri, New Delhi
10.2022 - Current
  • Prepared students for later educational experiences by encouraging to explore learning opportunities and persevere with challenging tasks.
  • Conferred with parents, teachers and administrators to discuss children's progress and resolve behavioral and academic problems.
  • Assisted with student enrolment processes.

Customer Service Specialist

Wipro
Gurugram
08.2020 - 08.2022
  • Executed on-time and under budget project management to resolve complex issues.
  • Provided technical support for troubleshooting software applications used by customers.

Travel Analyst

EXL Service
New Delhi
01.2020 - 06.2020
  • Analyzed financial data to identify trends, patterns and strategies.
  • Verified that all required receipts and and or documentation are included in each report prior to processing payment.

Senior Travel Counselor

Garhwal Himalayan Expedition
New Delhi
09.2017 - 12.2019
  • Conversed with customers to determine destination, mode of transportation and accommodations.
  • Mitigated financial discrepancies, accurately collecting customer fees, managing refunds and providing accurate travel documentation.

Education

Masters of Commerce
New Delhi
12-2020

Bachelor of Commerce
New Delhi
06-2018

ADVANCE DIPLOMA: MODERN SECRETARIAL PRACTICE -

Janki Devi Vocation Centre
Karol Bagh, New Delhi
06-2017

High School Diploma -

Sarvodaya Kanya Vidyalaya
New Delhi
03-2015

Skills

  • Career Advising
  • Customer Relations
  • Excellent Communication Skills

Languages

Hindi
First Language
English
Proficient (C2)
C2

Timeline

Student Support Officer

Aakash
10.2022 - Current

Customer Service Specialist

Wipro
08.2020 - 08.2022

Travel Analyst

EXL Service
01.2020 - 06.2020

Senior Travel Counselor

Garhwal Himalayan Expedition
09.2017 - 12.2019

Masters of Commerce

Bachelor of Commerce

ADVANCE DIPLOMA: MODERN SECRETARIAL PRACTICE -

Janki Devi Vocation Centre

High School Diploma -

Sarvodaya Kanya Vidyalaya

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