Himanshi Vats

Freelance

• Executive Support: Provided high-level administrative support to C-suite executives, including managing complex calendars, scheduling meetings, coordinating travel, and preparing materials for board meetings and presentations.
• Office Management: Oversaw daily office operations, ensuring a smooth workflow and an efficient environment.
• Managed office supplies, vendor relationships, and facilities maintenance.
• Project Coordination: Led and supported cross-functional projects, from inception through completion, including tracking timelines, budget management, and team coordination.
• Communication & Liaison: Acted as a key point of contact for both internal and external stakeholders, handling confidential information, and fostering relationships with clients, vendors, and team members.
• Event Planning: Organized corporate events, conferences, team-building activities, and employee engagement programs, ensuring seamless execution from planning to follow-up.
• Document Management: Developed and maintained filing systems, handled document preparation, and ensured compliance with legal and regulatory requirements.
• Team Management: Supervised a team of administrative staff, providing training, guidance, and performance evaluations to improve operational efficiency and office productivity.
• Budget & Expense Management: Assisted in preparing and managing departmental budgets, processing invoices, and tracking expenses to ensure adherence to financial guidelines.
• Data & Reporting: Compiled and analyzed data, generated reports, and provided insights to senior management to support decision-making and improve business operations.
• Confidentiality & Discretion: Managed sensitive and confidential information with the utmost discretion, ensuring compliance with organizational policies and procedures.

• Managing professional scheduling for the Founder, including agendas, emails, calls, travel arrangements, and client management.
• Organize team communications and plan events, both official and off-site.
• Prepare MIS and Excel reports for the Founders' office as required.
• Along with the Founder's Office, I assisted the co-founders with calendar management.
• Collating data from HODs for organized upcoming events planning.
• Assisting the founder with on-site event organization and communicating with the client.
• Provided administrative support to senior management.
• Managing travel, calendar, and reimbursement for leaders.
• Process all the vendors' invoices, and follow up with finance for payments.
• Track and manage company assets.
• Implemented and maintained filing systems, optimizing organization and accessibility.
• Managing relationships with building management and service providers.
• Monitor costs and expense management in budget preparation.
• Spearheaded employee engagement initiatives, like offsite events and get-togethers, for a collaborative workplace culture.
• Monitored incoming emails and responded accordingly in a timely manner.

• Admin process, handling (facility team, vendors, housekeeping team) Conduct tours for prospective members
• Ensure that new members will fit with the coworking space culture dynamics and mission
• Setting and achieving sales objectives, occupancy rates, and pricing
• Conducted surveys and focus groups to identify areas of improvement and suggest new initiatives
• Build a quarterly calendar of co-working events that engage all stakeholders
• Current members: Educational (e.g., lunch and learns) and appreciation events (e.g., happy hours and themed parties)
• Future members: Lead generation and sales-related events
• Organised and hosted several virtual events that resulted in an increase in engagement
• Create a friendly environment to facilitate high member satisfaction
• Plan and launch community initiatives to create connections between members of different organizations
• Resolve issues between members quickly and in a manner that diffuses tension
• Oversee new member onboarding and member moves out of the space
• Grew the community by recruiting new members and encouraging content creation and participation

• Managed all aspects of the guest check-in/out process.
• Welcomed large volume of guests and improved overall customer service.
• Handled payment processing and provided customers with receipts and proper bills and change.
• Provided administrative support to coworkers, taking on additional tasks during high-volume periods.
• Prepared detailed reports related to guest feedback surveys and incidents at the hotel.
• Updated C-form records.
• Resolved phone inquiries from various departments and customers.
• Trained new hires on proper use of computer systems and other front office equipment.
• Processed customer food orders efficiently.
• Served as Guest Relation Associate.
• Handled cash payments for guest transactions accurately and efficiently.
• Processed credit card payments using point of sale systems.
• Performed daily audits of front desk operations and ensured accuracy of financial records.
• Resolved customer complaints in a timely manner to ensure customer satisfaction.
• Coordinated transportation services for guests when requested.

• Campus Placement Front Office as Operational Trainee

• Trained in all major departments, which include Front Office, Housekeeping, Food Production, Food and Beverage, and Boutique.