Himanshu
Aspirant
Delhi
Summary
Dynamic and service-oriented professional with extensive experience as a Receptionist at Global Gym. Expert in data entry and adept at resolving customer issues, enhancing client satisfaction. Proven ability to manage appointments and maintain organized records, demonstrating strong interpersonal skills and a commitment to performance improvement.
Overview
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Language
Work History
Receptionist
Global Gym
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Responded to inquiries from callers seeking information.
- Resolved customer problems and complaints.
- Confirmed appointments, communicated with clients, and updated client records.
Education
Master of Arts - Political Science
IGNOU
New DelhiBachelor of Arts - BA Program
Deshbandu College , Delhi University
Kalka Ji , New DelhiSkills
Data entry
Telephone skills
File management
Office management
Scheduling
Administrative support
Customer/Client relations
Customer and client relations
Time management
Bookkeeping
Organization skills
Appointment scheduling
Scheduling appointments
Documentation and reporting
Staff management
Basic accounting
Calendar management
Service-oriented mindset
Multi-line telephone systems
Information protection
Performance improvement
Travel arrangements
Travel planning
Positive and professional
Recordkeeping and bookkeeping
Multitasking
Active listening
Problem-solving abilities
Self motivation
Adaptability and flexibility
Interpersonal skills
Call management
Timeline
Receptionist
Global Gym
Master of Arts - Political Science
IGNOU
Bachelor of Arts - BA Program
Deshbandu College , Delhi University