Summary
Overview
Work History
Education
Skills
Websites
Certification
Accomplishments
Awards
Interests
Timeline
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Himanshu Aggarwal

Himanshu Aggarwal

Senior Security Architect
Bengaluru

Summary

I am a seasoned cybersecurity professional with a solid background in security architecture and technical support. My experience spans across identifying threats, conducting forensic analysis, and enhancing security postures for enterprise clients. I excel in crisis management and prioritizing workloads, emphasizing a customer-first mindset. I thrive in dynamic environments where I can leverage my expertise to mitigate risks and improve operational efficiency.

Overview

12
12
years of professional experience
5
5
years of post-secondary education
6
6
Certifications
2
2
Languages

Work History

Senior Security Architect

Akamai Technologies
09.2019 - Current
  • Leading security architecture and operations in a major technology company.
  • Serving as a key member of Akamai's elite cybersecurity team, delivering expert consultancy and technical support for Akamai Cloud Security solutions, including Prolexic DDoS Protection, Kona Web Application Firewall (WAF), and Bot Manager Premier (BMP).
  • Strengthened endpoint and network defenses for enterprise customers through monitoring for attacks and anomalies.
  • Significant experience on In-house network Cloud Firewalls (NCFW), SIEM, DLP, EndPoint Security, Encryption, BGP, GRE, IDS/IPS, proxies.
  • Conducted in-depth forensic analysis to detect unauthorized access and minimize incident response time.
  • Identified threats and responded to security incidents, providing professional cybersecurity consultancy.
  • Played a key role in triaging and validating security alerts and events, streamlining SOC workload and enabling faster decision-making, resulting in operational cost savings.
  • Performed security risk assessments contributing to long-term risk reduction.
  • Streamlined SOC workload for faster decision-making and operational cost savings.
  • Investigated security incidents and documented post-mortem for refinement of security posture.
  • Proactively defended against zero-day attacks in collaboration with the Threat Intel team.
  • Provided guidance on best practices in cybersecurity, elevating the organization''s overall security posture.
  • Engaged business and technology stakeholders to gather goals and requirements.
  • Worked closely with vendors to assess third-party products'' compatibility with existing systems while maintaining stringent security standards.
  • Maintained rigorous standards of compliance with industry regulations such as GDPR and HIPAA, mitigating the risk of fines and reputational damage due to noncompliance.

Sr. Technical Support Engineer

Citrix Systems India Pvt. Limited
07.2016 - 09.2019
  • Provided technical support and troubleshooting in a leading IT solutions company.
  • Delivered expert technical support across Citrix ADC, SD-WAN, and ADM solutions, helping enterprise clients avoid prolonged outages and reduce downtime-related costs by hundreds of thousands of dollars annually.
  • Troubleshot complex issues to ensure business-critical applications ran without performance degradation.
  • Supported secure connectivity setups (VPN, ICA proxy, load balancing) and reverse proxy setups.
  • Led critical customer calls for resolution and enhanced customer satisfaction.
  • Reproduced critical bugs to enable pre-deployment validation of fixes.
  • Administered SSL certificates and policy configurations, ensuring secure, compliant traffic flow and helping clients avoid costly compliance fines.
  • As a KCS Coach, improved knowledge quality and reuse, which enhanced first-time resolution rates and reduced redundant support efforts by 25%.

ICT Service Engineer

Ericsson Global Services India Private Limited
06.2013 - 06.2016
  • Managed ICT services and support in a global telecommunications company.
  • Maintained complex, multi-tenant Citrix network environments, ensuring high availability and minimal downtime—reducing operational disruptions and contributing to large annual savings.
  • Resolved critical NetScaler integration issues across XenApp, XenDesktop, and XenMobile platforms, avoiding costly service outages for global enterprise customers.
  • Designed and optimized security and performance policies to reduce support costs.
  • Implemented security checks to prevent misconfigurations and save response time.
  • Proactively identified and mitigated misrouted traffic and SSL configuration issues, minimizing compliance penalties and reducing SSL-related downtime by 60%.
  • Successfully upgraded and maintained NetScaler and XenServer infrastructure with zero business-impacting outages.

Education

Advanced Program in Cyber Security and Cyber Defense - Cyber Security

Indian Institute of Technology, Kanpur
05.2020 - 01.2021

Bachelor's degree - Computer Science

Lovely Professional University
Jalandhar, India
01.2007 - 01.2011

Skills

Offset Pattern Match

VPN

DDOS Protection

WAF

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Certification

Citrix Certified Professional - Networking (CCP - N), Citrix

Accomplishments

Developed and led security architecture initiatives that significantly enhanced client security postures and reduced potential breach incidents.

Awards

  • Extraordinary performance in the Advanced 6 months Program in Cyber Security and Cyber Defense with IIT Kanpur.
  • Akamai Awards: Over the years, I have been awarded with multiple awards like Customer First, Inclusion, One Akamai, Urgency &Persistency, and Innovation awards.


Interests

Sports, Guitar

Timeline

Advanced Program in Cyber Security and Cyber Defense - Cyber Security

Indian Institute of Technology, Kanpur
05.2020 - 01.2021

Senior Security Architect

Akamai Technologies
09.2019 - Current

Sr. Technical Support Engineer

Citrix Systems India Pvt. Limited
07.2016 - 09.2019

ICT Service Engineer

Ericsson Global Services India Private Limited
06.2013 - 06.2016

Bachelor's degree - Computer Science

Lovely Professional University
01.2007 - 01.2011

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Himanshu AggarwalSenior Security Architect