HIMANSHU ARORA
Store Manager
Delhi
Summary
To pursue a challenging job in competitive environment by interpreting my skill in the interest of company for which I work, where I can use my vision in beat my own benchmark and grow along with the Organization while being Resourceful, Innovative and Flexible.
Overview
8
8
years of professional experience
2
2
Languages
Work History
Store Manager
Blinkit
Delhi
2025.02 - Current
- Responsibilities:
- Managing day- to day restaurant operations with defined processes & procedures
- Managing staff activities such as coaching, directing and mentoring.
- Stratergizing for the achievement of targets and profitability.
- Ensure all HR related issues are addressed in co-ordination with HO.
- Cost & plastic waste controlling.
- Making Schedule.
- Observe the situation and an act accordingly.
- Always prepare for bottleneck situation
- Strategizing the shift
- On-boarding
- Managing the riders.
- Assign the task among team.
- Maintaining the records and present.
- Always ready for bottleneck situations
- Always ready to learn new things.
Restaurant Manager
Dominoes
Delhi
2024.04 - 2025.02
- Responsibilities:
- Managing day- to day restaurant operations with defined processes & procedures.
- Projection the sale for big days.
- Setting up the targets and delegate the work accordingly.
- Managing staff activities such as coaching, directing and mentoring.
- Strategizing for the achievement of targets and profitability.
- Ensure all HR related issues are addressed in co-ordination with HO.
- Cost & plastic waste controlling.
- Making Schedule.
- Observe the situation and an act accordingly.
- Always prepare for bottleneck situation
- Strategizing the shift.
- PRP done for peak hours.
- Walk of 8 should taken in every hour.
- P and L understanding.
Restaurant Manager
KFC
Delhi
2023.07 - 2024.03
- Responsibilities:
- Managing day- to day restaurant operations with defined processes & procedures
- Managing staff activities such as coaching, directing and mentoring.
- Strategizing for the achievement of targets and profitability.
- Ensure all HR related issues are addressed in co-ordination with HO.
- Cost & plastic waste controlling.
- Making Schedule.
- Strategizing the shift.
- P and L understanding.
Store Manager
Honey & Dough Café
Delhi
2020.11 - 2022.07
- Responsibilities:
- Managing day- to day restaurant operations with defined processes & procedures
- Managing staff activities such as coaching, directing and mentoring.
- Strategizing for the achievement of targets and profitability.
- Ensure all HR related issues are addressed in co-ordination with HO.
- Cost & plastic waste controlling.
- Help in setup a cloud kitchen in meanwhile period.
Second Assistant Manager
McDonald's
Delhi
2018.09 - 2020.09
- Responsibilities:
- Local sales & Marketing
- Inventory controlling
- Schedule making
- Completed advanced courses – SMX (Shift Management Excellence) & ASM (Advance Shift Management)
Education
B.Sc. - Hospitality and Hotel Administration
CGC Landran
Mohali2018-01
Intermediate -
BAL MANDIR SR. SEC. SCHOOL
Delhi2014-01
High School -
BAL MANDIR SR. SEC. SCHOOL
Delhi2012-01
Skills
- Shift Management
- Delegating the task
- Scheduling & Inventory Control
- Customer handling & satisfaction
Team building
Store operations
Operations management
Cash management
Inventory management
Customer service
Risk management
Leadership development
Personnel development
Work History
- Trained and mentored new employees to maximize team performance.
- Setting up the expectations to achieve the goal.
- Managed schedules, accepted time off requests, and found coverage for short shifts.
- Cooperated with coworkers to improve customer experience and manage storefront.
- Walked around the facility frequently to check activities.
- Observed and monitored store's security cameras to reduce retail crimes.
- Set the overall vision and provided team leadership.
- Completed after shift review reports to remind supervisors of completed work.
- Exercised composure under pressure and in escalated customer service scenarios.
- Managed purchasing, sales, marketing, and customer account operations efficiently.
STRENGTHS
- Punctual, Honest & Discipline
- Good Interpersonal skills
- Quick Learner
- Time manage and organized.
- Maintaining my day wise checklist and prioritize them.
- Good listener.
- Resolution provider.
- Team leader.
- Good analyzer of the root cause situation and act accordingly
- Teamwork
- Customer Handling
- Maintaining grooming standards & proper hygiene
PERSONAL PROFILE
- NAME : HIMANSHU ARORA
- DATE OF BIRTH : JUNE 19, 1996
- FATHER’S NAME : Mr. HEM RAJ ARORA
- LANGUAGES KNOWN : ENGLISH, HINDI
- GENDER : MALE
DECLARATION
I hereby declare that above mentioned information is correct to the best of my knowledge and nothing has been concealed. Place: Delhi (HIMANSHU ARORA)
TRAININGS
- Country Inn, Sohna Road - 4 months - F&B, Chef & Front Office
- ASM & SMX, McDonald's India - 4 months - QSR Service
Timeline
Store Manager
Blinkit
2025.02 - Current
Restaurant Manager
Dominoes
2024.04 - 2025.02
Restaurant Manager
KFC
2023.07 - 2024.03
Store Manager
Honey & Dough Café
2020.11 - 2022.07
Second Assistant Manager
McDonald's
2018.09 - 2020.09
B.Sc. - Hospitality and Hotel Administration
CGC Landran
Intermediate -
BAL MANDIR SR. SEC. SCHOOL
High School -
BAL MANDIR SR. SEC. SCHOOL