Summary
Overview
Work History
Education
Skills
Custom
Certification
Timeline
Generic
Himanshu Arora

Himanshu Arora

Noida

Summary

Technology and Platform Leader with 19+ years of experience delivering enterprise planning, analytics, and business-critical technology solutions within global organizations. Extensive experience leading platform engineering, testing, production support, and modernization initiatives, with expertise in IBM Planning Analytics (TM1), Cognos BI, governance, risk management, and operational excellence.

Successfully managed cross-functional teams responsible for platform strategy, application upgrades, disaster recovery, testing governance, vendor partnerships, and production reliability. Experienced in evaluating emerging technologies, leading proof-of-concept initiatives, supporting build-versus-buy decisions, and driving SaaS exploration to support future business needs.

Known for strong stakeholder management, people leadership, and the ability to align technology investments with business priorities while delivering scalable, compliant, and resilient solutions.

Overview

1
1
Certification
19
19
years of professional experience

Work History

Manager Software Engineer

American Express India
06.2018 - 08.2026

Leadership, Resource Management & Delivery

Led TM1 platform and testing teams, overseeing operations, project delivery, resource planning, and production support. Collaborated with business, technology, and vendor teams to balance priorities and ensure successful delivery of strategic initiatives and BAU commitments.

Platform Management, Upgrades & Technology Strategy

Managed TM1 platform roadmap, including infrastructure upgrades, application enhancements, capacity planning, and adoption of new tools such as PAW, PAX, Power BI, and Pulse. Evaluated SaaS-based planning solutions and emerging technologies to identify opportunities for platform modernization and improvements.

Governance, Risk & Operational Excellence

Managed platform governance, technology compliance, change management, licensing, patching, incident management, and operational controls. Regularly reviewed risks, tracked remediation plans, and collaborated with stakeholders to uphold platform stability, security, and compliance with enterprise standards.

Disaster Recovery, Resiliency & Environment Management

Led Disaster Recovery (DR) planning, testing, and execution activities for critical planning applications. Managed environment readiness, recovery validation exercises, server migrations, and continuity planning to ensure business-critical systems remained resilient and available.

Vendor Management, Build vs Buy & Strategic Initiatives

Worked with vendors, procurement, and technology leadership on product evaluations, contract renewals, licensing discussions, and proof-of-concept engagements. Participated in build versus buy assessments, helping evaluate new solutions based on functionality, cost, support model, scalability, and long-term business value.

Testing Leadership & Quality Assurance

Built and led a testing function supporting functional testing, regression testing, release validation, and production readiness activities. Coordinated testing efforts across multiple workstreams, ensuring adequate coverage, issue resolution, and confidence in releases across development, test, and production environments.

Stakeholder Management & Continuous Improvement

Developed partnerships with business users, product owners, development teams, infrastructure teams, and external vendors. Implemented process improvements through automation and governance practices, providing updates and strategic direction to leadership teams.

Technical Product Manager

HSBC Bank Pvt. Ltd
02.2013 - 05.2018
  • Experienced TPM in ALM & Cost verticals, adept at effective stakeholder communication and Agile methodologies.
  • Proficient in Turbo Integrator (TI's) Processes and IBM Cognos TM1 development in the Banking Domain.
  • Expert in Cognos BI and TM1 server installation, configuration, and maintenance.
  • Developed budgeting cubes and created repeatable processes that streamlined ticket resolution with IBM/Cognos teams.
  • Proficient Scrum master, leading ceremonies for Actual & Planning teams.
  • Implemented Blue Prism automation for user access, aligning with stakeholder expectations.
  • Skilled in TM1 administration, collaborating with DB2 for efficient operations.
  • Monitored database performance, backups, and recovery procedures, ensuring reliability.
  • Led capacity planning and monitored database growth to ensure effective management of Platform and development teams.

Assistant Team Leader

OSC Services Pvt. Ltd
02.2008 - 02.2013
  • Conducted Unit Testing and User Acceptance Testing for ERP modules, including Account Payable and Receivables in Oracle version 11.1, ensuring system functionality and user satisfaction.
  • Supported global users in Cognos BI and TM1 Live environment, maintaining automated processes for optimal database performance.
  • Skilled in server and network design, database tuning, optimization, and enforcing data security measures.
  • Installed, upgraded, configured, and maintained Cognos BI and TM1 production servers.
  • Monitored database performance, executed backup and recovery procedures, developed reliable backup protocols to ensure data integrity and availability.
  • Designed TM1 programs aligning with business requirements and imported data from ODBC and Text files using TM1 Turbo Integrator.
  • Analyzed and resolved SQL server production issues, optimised performance, addressed errors, and redesigned database indexes for enhanced efficiency.

Senior System Administrator

Genpact
06.2007 - 02.2008
  • Proactively monitored server, database, and ETL process health for availability and performance.
  • Installed, configured, and monitored complex cluster services, database mirroring, and replication to enhance data integrity and availability.
  • Designed and supported disaster recovery solutions within set SLAs, ensuring uninterrupted operations.
  • Conducted capacity planning and implemented scalable solutions to enhance efficiency.
  • Facilitated production and non-production deployments, overseeing schema changes and code implementations to ensure seamless transitions.
  • Managed stakeholder expectations and commitments, fostering clear communication and alignment of project objectives to support project success.

Education

Diploma - International Business

IFCAI
IFCAI
01-2012

Master of Business Administration - Finance & IT

Sikkim Manipal University
01-2010

Bachelor of Business administration -

BIT, CBSE Board
Noida
01-2007

Master of Commerce -

IGNOU

Skills

Enterprise Planning & Analytics (IBM Planning Analytics / TM1, Cognos BI)

  • Technology Leadership, Team Management & Resource Planning
  • Platform Modernization, Upgrades & SaaS Evaluation
  • Testing Strategy, Quality Assurance & Release Governance
  • Disaster Recovery, Risk Management & Compliance
  • Vendor Management, POC Execution & Contract Governance
  • Stakeholder Management & Cross-Functional Leadership
  • SQL, PowerShell, Linux & Automation

Custom

other

Certification

  • TM1 Administration
  • Senior People Leader Management
  • Enterprise Agile

Timeline

Manager Software Engineer

American Express India
06.2018 - 08.2026

Technical Product Manager

HSBC Bank Pvt. Ltd
02.2013 - 05.2018

Assistant Team Leader

OSC Services Pvt. Ltd
02.2008 - 02.2013

Senior System Administrator

Genpact
06.2007 - 02.2008

Diploma - International Business

IFCAI

Master of Business Administration - Finance & IT

Sikkim Manipal University

Bachelor of Business administration -

BIT, CBSE Board

Master of Commerce -

IGNOU
Himanshu Arora