Results-oriented Leader with a solid foundation in customer knowledge and problem-solving. Eager to leverage skills in relationship management and communication to drive business growth.
Overview
5
5
years of professional experience
6
6
Certifications
Work History
BUDDING BANKER
GLOBAL BIFS ACADEMY
NAGPUR
12.2025 - Current
Third Party Producttttttttttt Knowledge
Banking Law Compliance
Retail Banking Knowledge
Basic Banking Knowledge
NISM V A- Mutual Fund Distributor Knowledge
Gained knowledge of SEBI regulations for investors
Third Party Productttttttttt Knowledge
Professional Skills
BHAGWATI CYBER CAFE
MANOJ KUMAR
ROORKEE
04.2021 - 07.2024
Result-driven business owner with 3+ years of experience in IT Operations and customer service.
Scaled small business revenue by 30% while maintaining complex local networks.
Education
B.Tech - Mechanical Engineering
G B PANT ENGINEERING COLLEGE
PAURI GARHWAL
06-2016
Intermediate Certificate - Science
A S A S VID MANDIR DELHI RD
ROORKEE
05-2012
High School Diploma -
A S A S VID MANDIR DELHI RD
ROORKEE
05-2010
Skills
Problem solving
Relationship management
Customer knowledge
Active listening
Conflict resolution
Communication skills
Team collaboration
Eagerness to learn
Customer focus
Languages
English
Intermediate (B1)
B1
Hindi
Proficient (C2)
C2
Spanish
Beginner
A1
Sanskrit
Elementary (A2)
A2
Certification
Fundamentals of Accounting and Book keeping From N.S.D.C. & Skill India Mission
Accomplishments
First position in Laughing Theatre at College cultural festival.
Customs
05-04-1995
Hindu
Unmarried
Drawing
Sudoku
Watching Cricket
Mimic
Disclaimer
I hereby declare that all the information provided above is true to the best of my knowledge and belief.
Business Phone Banker & Customer Service Representative Banker Coach at Wells Fargo BankBusiness Phone Banker & Customer Service Representative Banker Coach at Wells Fargo Bank