Project Manager with 6+ years of experience leading digital and data analytics projects across healthcare, confectionery, and newspaper industries.
Successfully delivered multiple projects with cumulative budget more than $10M, maintaining a 95% on-time delivery rate, and recognized for driving digital transformation initiatives, including Times of India’s Direct Sales program.
Increased project margins and revenue by introducing new services into project scopes and optimizing operational efficiency.
Overview
7
7
years of professional experience
1
1
Certificate
Work History
Senior Project Associate
Indegene
Bangalore
03.2022 - Current
Managed $2M+ annual budget projects for 3 major pharmaceutical clients, overseeing 40-45 concurrent sub-projects focused on digital analytics, ensuring on-time delivery and adherence to quality standards.
Prepared and negotiated Statements of Work (SOWs), defining scope, timelines, and deliverables, and liaised with clients and internal teams to finalize agreements, achieving 100% approval rate.
Increased SOW value by driving change requests and introducing new services, contributing to additional revenue streams and expanding project portfolios.
Improved project delivery time by 30% by implementing the First-Time-Right (FTR) KPI, enhancing efficiency across multiple teams.
Enhanced resource utilization by 20%, directly contributing to a 7% increase in project margins through effective capacity planning and resource allocation.
Achieved the maximum CSAT score, leading to successful project renewals and additional revenue from extended client engagements.
Designed and executed detailed project plans, tracking KPIs such as quality, utilization, and defect rates, and consistently maintained 100% SLA adherence.
Trained team members on Agile and Scrum principles, fostering a culture of ownership and adaptability
Streamlined reporting processes by introducing automated dashboards, cutting manual reporting time while enhancing transparency for senior leadership.
Project Manager
Mu-Sigma
Bangalore
03.2021 - 02.2022
Managed end-to-end project delivery for one of the world's largest confectionery manufacturers
Delivered reporting and simulation product suite for multiple markets (Middle East, Poland, Australia, Canada, Mexico, Russia), optimizing the sales cost-revenue matrix per store
Liaised with multiple business stakeholders to identify opportunities and suggest optimal practices for route-to-market (RTM), specifically focusing on retail stores.
Assistant Manager
Bennett Coleman & Co Ltd
Noida
04.2018 - 08.2020
Managed daily operations of last-mile delivery for 1 million newspapers in 4 hours, reducing late delivery complaints from depots by ~60%
Analyzed cost matrix and optimized routes to reduce transportation costs, yielding annual savings of INR 25 lakhs
Spearheaded a strategic supply chain project for the New Delhi & NCR region, increasing the shelf life of newspapers by ~40 minutes
Headed the planning and forecasting of delivery routes and newspaper production for a new printing plant in Manesar, Haryana
Enhanced post-printing operations by moving outsourced processes in-house, resulting in cost savings of approximately INR 6 lakhs per week and improved time efficiency by 6 hours per week
Implemented non-conventional channels for lead generation for Times of India & Economic Times, leading to an increased subscription of ~20k across India
Directed the implementation and adoption of Salesforce CRM for the Direct Sales program in the sales team.