Associate Director
Seasons Group Pvt.Ltd.
Gurgaon
2022 - Current
- Developed and implemented sales strategies to increase revenue growth.
- Analyzed market trends, customer feedback and competitor data to identify opportunities for improvement.
- Collaborated with marketing teams to develop promotional materials and campaigns.
- Created monthly reports highlighting sales performance metrics.
- Established relationships with key customers in order to maintain loyalty and grow business volume.
- Coached sales staff on how best to handle difficult customer situations or inquiries.
- Participated in daily conference calls with regional directors to discuss progress towards company-wide goals.
- Researched prospective leads using various methods including cold calling, emailing, networking and attending industry events.
- Negotiated contracts with vendors in order to secure discounts or other favorable terms.
- Worked closely with management teams from different departments such as finance, operations, marketing.
- Responded quickly and professionally to customer complaints or inquiries.
- Assisted in developing budgets for upcoming fiscal year.
- Built relationships with customers and industry professionals to establish long-term business growth.
- Developed and promoted weekly, monthly and quarterly sales objectives.
- Developed and presented creative ideas to internal stakeholders and customers to initiate new programs and successful sales initiatives.
- Resolved customer complaints regarding sales and service.
- Supported sales team members to drive growth and development.
- Prepared budgets and approved budget expenditures.
