Himanshu Chowdhary

Key Achievements

• Streamlined order intake and allocation, improving turnaround time, and ensuring 100% of orders were assigned to the right teams without delays.
• Implemented progress-tracking systems that reduced order completion delays and improved on-time delivery rates.
• Maintained high service standards by conducting thorough quality checks, achieving consistent client approval on final restored items.
• Improved team efficiency and attendance compliance through close monitoring and coordination, contributing to smoother daily operations.
• Oversaw end-to-end order delivery and client communication, resulting in improved customer satisfaction and repeat business.
• Resolved client queries effectively, achieving a high rate of positive customer feedback, and strengthened trust in services.
• Built and nurtured long-term client relationships, supporting business growth through referrals and repeat orders.

• Highly motivated Supply Chain Leader with 16 months of progressive experience at FeedSmart, specializing in strategic sourcing, inventory control, and distribution network optimization. Demonstrated success in implementing process improvements that resulted in increased efficiency and cost savings. Expertise in managing supplier relationships, forecasting demand, and ensuring timely delivery to meet customer expectations.
• Identified opportunities to reduce cost and improve productivity.
• Established and maintained good relations with customers, vendors, and transport companies.