Himanshu Gurung
Ranchi
Summary
Proven sales expert with a track record of enhancing customer satisfaction and boosting sales at Pal Jewellers. Skilled in upselling and equipped with exceptional people skills, adept at creating promotional support strategies that drive revenue. Demonstrates a keen ability to maintain retail loss prevention, ensuring a secure and efficient shopping environment.
Overview
2
2
years of professional experience
Work History
Sales Associate
pal jewellers
Ranchi
01.2023 - Current
- Answered incoming telephone calls to provide store, products and services information.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Adapted sales strategies based on customer interactions and feedback to improve results.
- Cleaned shelves, counters and tables to maintain organized store.
- Processed returns, exchanges, and refunds in accordance with company policies.
- Processed credit card transactions quickly and securely.
- Greeted customers and provided exceptional customer service.
Counter Salesperson
mio amore
Ranchi
03.2024 - 01.2025
- Organized store by returning merchandise to proper areas and restocked displays.
- Bagged or packaged purchases and wrapped gifts.
- Greeted customers to determine wants or needs.
- Recommended, selected and located merchandise based on customer desires.
- Maintained records related to sales for store management.
- Ensured shelves were stocked with the correct merchandise.
- Stocked shelves and supplies and organized displays to focus customer attention on specific items.
- Maintained knowledge of sales and promotions, return policies and security practices.
- Answered customer inquiries regarding prices, availability, and product features.
- Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
- Maintained cleanliness of checkout area by wiping down counters and restocking supplies.
Education
Associate of Arts -
Amanat Ali Inter Collage
Ranchi06-2016
High School Diploma -
Prop Adarsh Vidya Mandir High School
Ranchi04-2014
Skills
- Upselling
- Retail loss prevention
- Promotional support
- Excellent people skills
- Cash handling accuracy
- Dining area maintenance
Languages
Hindi
First Language
English
Proficient (C2)
C2
Nepali
Proficient (C2)
C2
Timeline
Counter Salesperson
mio amore
03.2024 - 01.2025
Sales Associate
pal jewellers
01.2023 - Current
Associate of Arts -
Amanat Ali Inter Collage
High School Diploma -
Prop Adarsh Vidya Mandir High School
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