Himanshu Jain

Ab Initio Platform & DevOps Engineer
Airline Reporting Corporation (ARC) - (June 2024 – Present)

• Installed, configured, and maintained Ab Initio Co>Op System, Control Center, Metadata Hub, Express>It, and Authorization Gateway for multi-environment deployment on hybrid cloud (AWS, on-prem).
• Performed software patching, upgrades, license management, and security updates with automated rollback mechanisms.
• Automated environment provisioning, component configuration, and patch deployment via Ansible playbooks and shell scripts, cutting deployment cycles by 60%
• Managed check-in/check-out of graphs and project code using GitLab/Git; ensured code base integrity, version control compliance, and facilitated team collaboration.
• Built and maintained CI/CD pipeline integrations for Ab Initio deployments, supporting code promotion, automated testing, and rapid rollback/restore.
• Monitored and supported production ETL job flows, enabled automated log/alert collection, root cause analysis, and orchestrated job reruns on failure.
• Delivered disaster recovery drills, documented SOPs, and authored robust operational handbooks for the development and support teams.

Ab Initio Administrator & DevOps Support

United Health Group (Optum) - (May 2022 – May 2024)

• Managed end-to-end software patching, security compliance, and incident configuration for all Ab Initio software components in DEV, UAT, and PROD.
• Developed, tested, and maintained modular Ansible playbooks and bash scripts for automated installation, configuration management, and air command job handling.
• Facilitated seamless source control operations; managed project artifacts, graph deployments, and version history using Git.
• Integrated infrastructure monitoring with alert-driven escalation workflows and automated incident management.
• Collaborated across Infra, Dev, and QA for code release cycles, environment setup, and CI/CD pipeline touchpoints.
• Authored process documentation and provided technical mentoring during internal knowledge transfers.
• Developed and automated backup and system health checks using shell scripting, reducing manual efforts for over 120 servers.
• Implemented corrective measures for invalid Ab Initio computer IDs, ensuring uninterrupted service.

Ab Initio Administrator

Citi Group, Chandigarh, India - (April 2020 – May 2022)

• Led configuration, maintenance, patching, and upgrades of Ab Initio systems across multiple deployments/environments.
• Automated user provisioning, disk/CPU monitoring, and change control using Bash and Ansible.
• Implemented and managed code check-in/check-out for EME.
• Developed scripts to integrate health checks, backup routines, and log validation into monitoring dashboards.
• Supported release management and change board escalations, ensuring rigorous process compliance in regulated environments.
• Collaborated with cross-functional teams to handle major incidents, leveraging ITIL processes and actively participating in Continuity of Business (COB) initiatives for disaster recovery preparedness.
• Provided 24x7 support, handling change and incident management, ensuring minimal downtime and rapid issue resolution.
• Implemented security fix packs across multiple environments, ensuring compliance with industry security standards.

Operations Executive - Trainee

Infosys Ltd. - (Nov 2019 – Mar 2020)

• Successfully completed an intensive four-month training program, covering both Generic and Stream-specific modules.
• Developed a strong foundation in Python programming, database management systems (DBMS), and object-oriented programming (OOP) during the Generic training phase.
• Gained hands-on experience in application and web server management, UNIX operating systems, and ServiceNow as part of the Stream-specific training.