Himanshu Joshi
Ghaziabad
Summary
To serve the organization with my best potential & inputs because 'Well begun is half done'.
Resourceful Senior Business Travel Consultant adept at completing tasks efficiently to ensure smooth travel experiences for clients. Specialize in itinerary planning, cost management, and global travel regulations compliance. Excel in problem-solving, adaptability, and communication, skills vital for navigating complex travel arrangements and delivering tailored client services.
Overview
2
2
Languages
12
12
years of professional experience
Work History
Senior Business Travel Consultant
Navan
Gurugram
03.2023 - Current
- Developed and managed travel programs for corporate clients, including policy development, cost containment strategies, and supplier negotiations.
- Provided guidance and support to junior consultants on complex itineraries and client inquiries.
Sr. Travel Consultant
American Exp global Business Travel
Gurugram
12.2021 - 03.2023
- Handling corporate clients, ticketing reservations, accommodation, and telephonic queries
- Responsible for issuing airline tickets and managing refunds.
Team Lead (Implant Operations)
Dnata Travel (Dnata Emirates Group)
07.2019 - 08.2020
- Developing timelines for team goals, maintaining SLA, organizing daily huddles, and ensuring operations follow SOPs.
Senior Travel Consultant (Implant Operations)
Dnata Travel (Dnata Emirates Group)
04.2018 - 06.2019
- Fulfilling travel requirements for corporate clients, assisting team members, and ensuring quality service.
Travel Consultant (Domestic & International)
Dnata Travel (Dnata Emirates Group)
11.2015 - 03.2018
- Handling queries related to airline ticketing, reservations, and hotel bookings for corporate and government clients.
Process Associate (International)
Interglobe Technologies International Private Limited
03.2015 - 11.2015
- Issuing and reissuing tickets, handling ticketing from Asia Pacific market, and following airline fair rules.
Ticketing Executive (Domestic)
Ienergizer (Make my trip)
09.2014 - 02.2015
- Handling telephonic queries, issuing airline tickets, and managing ticketing and refunds.
Education
Training on Galileo -
ITQ
01.2015
Bachelor of Education -
Maharishi Dayanand University
01.2013
Travel Tourism and Airport Handling -
New Delhi YMCA
01.2010
Training on CRS, Amadeus -
Bird Education
01.2010
Skills
- Smart Worker
- Optimistic approach
- Team Spirit
- I am committed towards my work
- Affable as a person, I take my work as adventure and try to give my level best to it
- Effective communication and interpersonal skills
- Team leadership experience
- Client Retention Strategies
- Corporate travel management
- Training and mentoring
- Exceptional customer service
- Effective problem solving
Languages
English
Proficient
C2
Hindi
Proficient
C2
Hobbies and Interests
- Travelling
- Exploring new places
Personal Information
- Gender: Male
- Nationality: Indian
Languages
- English
- Hindi
Timeline
Senior Business Travel Consultant
Navan
03.2023 - Current
Sr. Travel Consultant
American Exp global Business Travel
12.2021 - 03.2023
Team Lead (Implant Operations)
Dnata Travel (Dnata Emirates Group)
07.2019 - 08.2020
Senior Travel Consultant (Implant Operations)
Dnata Travel (Dnata Emirates Group)
04.2018 - 06.2019
Travel Consultant (Domestic & International)
Dnata Travel (Dnata Emirates Group)
11.2015 - 03.2018
Process Associate (International)
Interglobe Technologies International Private Limited
03.2015 - 11.2015
Ticketing Executive (Domestic)
Ienergizer (Make my trip)
09.2014 - 02.2015
Training on Galileo -
ITQ
Bachelor of Education -
Maharishi Dayanand University
Travel Tourism and Airport Handling -
New Delhi YMCA
Training on CRS, Amadeus -
Bird Education