Himanshu Kapatia
Summary
Results-driven leader adept at guiding high-performing teams and implementing strategic initiatives to drive business success. Known for fostering collaborative environment and achieving measurable milestones. Exhibits strong leadership and adaptability to changing business needs.
Overview
21
21
years of professional experience
Work History
Sr. Director Sales- India
Amadeus Hospitality Solutions
06.2023 - Current
- Portfolio Expansion: Spearheaded efforts to expand the portfolio in the Indian market, incorporating SaaS solutions, business intelligence tools, and marketing services
- Goal Achievement: Successfully achieved overall organizational goals within two years of service
- Leadership in Sales: Led direct sales initiatives for both international and national hotel chains operating in India
- Sales Excellence: Overachieved sales targets by 41% in 2023 and 11% in 2024
- Sales & Account Management: Directed sales strategies and managed key accounts to foster strong client relationships and revenue growth
Regional Director-India and Southeast Asia
Sabre Hospitality Solutions
01.2017 - 05.2023
- Company Overview: Expert in Selling SaaS and cloud-based applications to Hospitality Industry
- Led commercial Negotiation, new sales which resulted in exceeding sales target four out of five years
- Leading direct sale of our portfolio of products and services for branded and independent hotel groups and chains
- Responsible to expand our portfolio of Independent as well as group hotel chains across Indian Subcontinent and Southeast Asia
- Participated in promotional opportunities and on boarding of new accounts
- Overachieved 2019 target 21% and 2021 Sales by 20%
- Expert in Selling SaaS and cloud-based applications to Hospitality Industry
Market Director of Revenue Strategy
Marriott International
07.2015 - 01.2017
- Pune Cluster Handling 5 hotels of Marriott India
- Directly coordinating with GM's of hotel on day to day business
- Initiating strategies to enhance business of the cluster hotels
- Increased market share of Pune Marriott hotels by 15% over LY
- Analyze Data or Information - Identifying underlying principles
- Responsible to make all the Revenue management tool work properly and enhance scorecard
- Created plans and communicated deadlines to ensure projects were completed on time
Director of Revenue
Westin and Sheraton
06.2013 - 07.2015
- Expertise in budgets, forecasting, weekly revenue meetings
- GDS campaign & content management, driving online business, 3rd party business, owner relations
- Successfully completed two different career growth track
- Analyze Data or Information - Identify the underlying principles, reasons, or facts of information by breaking down information or data
- YTD RPI increase of 16% in first six months and 6% increase in next one year
- GDS share increased by 15%, Online share increased by 18%
Cluster Revenue Manager
Hilton Garden Inn
01.2011 - 06.2013
- Handling two Properties in two different cities
- Took HGI Gurgaon ahead of comp set in 3 months of operation
- Expertise in budgets, forecasting, weekly revenue meetings, GDS campaign & content management
- Making Decisions and Solving Problems - Analyzing information and evaluating results to choose the best solution and solve problems
- Provide revenue management functional expertise to cluster general managers, leadership teams and market sales leaders
Executive to Assistant Manager
Various Employers
01.2004 - 01.2011
- Worked in different profile with Various Employers, like: Uppal's Orchid, Trident Gurgaon, Crowne Plaza Gurgaon; and ITC -Fortune Corporate office
- Awards: 2022-Mille Heiman Impact, 2019- Best New Deal, 2018-Best New Deal
Education
Bachelor of Science - Tourism
IHM
05-2004
12th -
St.Anselem's School
03-2001
10th - CBSE
St Anselem's School
03-1999
Skills
- Product Sales
- Revenue Management
- Business Analysis & Planning
- Inventory Management
- Collaborative leadership
- Team management
- Data analytics
- Stakeholder relations
- Decision-making
- Contract and vendor management
- People management
- Goal setting
Languages
English
Hindi
Punjabi
Awards
- 2022, Miller Heiman Impact
- 2019, Best New Deal in New CRS sales
- 2018, Best New Deal in New sales.
Timeline
Sr. Director Sales- India
Amadeus Hospitality Solutions
06.2023 - Current
Regional Director-India and Southeast Asia
Sabre Hospitality Solutions
01.2017 - 05.2023
Market Director of Revenue Strategy
Marriott International
07.2015 - 01.2017
Director of Revenue
Westin and Sheraton
06.2013 - 07.2015
Cluster Revenue Manager
Hilton Garden Inn
01.2011 - 06.2013
Executive to Assistant Manager
Various Employers
01.2004 - 01.2011
Bachelor of Science - Tourism
IHM
12th -
St.Anselem's School
10th - CBSE
St Anselem's School
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