Himanshu Kumar

•Managing multiple online marketplaces, such as Amazon, eBay, and Etsy, showcasing your ability to optimize product listings, monitor performance, and drive sales growth on these platforms.

•Optimize product listings on different marketplaces. This may involve updating product descriptions, images, pricing, and keywords to improve visibility and conversion rates.

•Respond to customer inquiries, feedback, and reviews. Address any customer issues promptly and professionally to maintain a positive online reputation.

•Coordinated with the fulfillment team to manage shipping and delivery processes. Verify that shipping labels are generated correctly and that customer delivery expectations are met.

•Ebsure Compliance with marketplace policies, regulations, and guidelines to maintain a good standing and prevent any potential issues or penalties.

•Proficiency in overseeing shipping and fulfillment processes. Mention any improvements you've implemented to enhance efficiency, reduce costs, or improve delivery times.

•Experienced in generating and analyzing daily reports to track key performance metrics such as sales, revenue, conversion rates, and customer feedback. Highlight any tools or software you've used for reporting and analytics.

•Managing relationships with vendors, suppliers, and partners, emphasizing any negotiations, contracts, or collaborations that have positively impacted your eCommerce operations.

• Suggested and implemented new features to develop brand awareness.
• Conducted research to determine current benchmark trends and audience preferences.
• Developed marketing content such as blogs, promotional materials, and advertisements for social media.
• Designed and implemented social media strategies to align with business goals.
• Collaborated with team members to develop creative campaigns for social media platforms.
• Analyzed marketing plan and social media strategies to identify strategic weaknesses and make recommendations for improvements.
• Increased customer engagement through social media.
• Taught in-house employees strategies for successful internal and external communications.
• Collaborated with other departments to develop integrated branding and public relations strategies.
• Developed and implemented tracking systems to measure results of posts and campaigns.

• Conducted daily updates to social media profiles to boost company online presence.
• Designed and presented social media campaign ideas.
• Contributed to mock-ups, email campaigns, and social media content.
• Supported branding, digital marketing messaging and advertising campaigns by engaging with followers on various social media platforms.
• Created informative and entertaining posts for client's Twitter, Facebook, and Instagram pages.
• Increased brand awareness and followers through comprehensive social media campaign management.
• Optimized social media content for maximum engagement and reach.
• Created engaging content to catch attention of potential customers.
• Responded to comments, posts, and questions from various channels.
• Developed creative and unique campaign visuals, including videos, GIFs and images.
• Managed social media accounts for varied clients, tailoring content to brand specifications.
• Developed and deployed content marketing strategies to improve organic search traffic.