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I am an active, progressive individual looking to grow in a dynamic organization where I can use my vast Medical Billing knowledge and Project Management capabilities to the best of the opportunities. Started my career as Claim Processor and grew through Billing Associate to Quality Auditor, individually managing billing processes with a team of more than fifty members

Results-driven Quality Analyst with strong skills in quality auditing, process improvement, and data analysis. Committed to enhancing customer experience and compliance through effective training development.

Experienced professional in client services, quality analysis, vendor management, and product compliance auditing. Proven in process improvements, reducing escalations, and stakeholder satisfaction. Recognized for dispute resolution, communication, and project success. Currently excelling in reducing defect rates. Skilled in CAPA, Training, Change Management, Internal Audit, Reporting, and proficient in Power BI.

Dynamic Quality Analyst with a proven track record at Cencora, excelling in claims processing and reimbursement optimization. Adept at cross-functional collaboration and quality auditing, I consistently enhance operational efficiency and customer satisfaction. Recognized for strategic thinking and attention to detail, I drive results through effective problem-solving and relationship management.

Himanshu Kumar

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Quality Analyst - Google Maps Operations

Process Executive - Voice Support

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Bachelor of Commerce - Finance

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Quality Analyst - Google Maps Operations

Process Executive - Voice Support

Bachelor of Commerce - Finance

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