Himanshu Kumar Gupta

• Designed Excel-based commercial modeling templates for the managed services.
• Supported the Advisory Quality Management team in shortlisting and conducting in-flight reviews of ongoing projects, and analysis of financial KPIs.
• Performed risk assessments and variance analyses on financial KPIs.

Client Engagement and Process Transition:

• Facilitated knowledge transfer activities, including job shadowing and reverse job shadowing, to ensure a smooth transition of the AR process.
• Led the successful go-live of the AR process under the GBS model, in line with contractual requirements.
• Prepared and reviewed SOPs and RACI matrices to support process clarity and accountability.

Leadership and Operational Excellence:

• Led a team of 15+ AR professionals across multiple geographies.
• Business satisfaction was achieved by bringing the customer overdue to 3% - in line with the business vision within two quarters.
• Achieved a 20% productivity improvement in the AR process within six months, contributing to significant cost optimization.
• Developed cash inflow and outflow forecasts with close to 90% accuracy, based on customer payment trends and supplier payment runs.
• Played a pivotal role in annual audits by preparing detailed schedules, supporting documentation, and assisting auditors throughout the process.
• Streamlined financial reporting for better decision-making.
• Ensure integrity in financial reporting by identifying and correcting duplicate revenues booked from pre-transition records.

Cross-functional Collaboration and Support:

• Managed the AP team to clear a backlog of over 10,000 invoices.
• Reconciled supplier statements to ensure timely settlement of overdue supplier invoices.

Team Management and Performance Development:

• Provided effective leadership and guidance, fostering a collaborative and positive work culture.
• Delegated tasks, monitored team performance, and delivered constructive coaching and feedback.
• Resolved conflicts, developed performance improvement plans, and promoted open communication within the team.

• Managed sales order creation, along with maintenance of role and rate master, as part of the pre-invoicing process.
• Reconciled the data during process transformation and data migration, ensuring 100% accuracy.
• Supervised the Pre-Invoicing team, overseeing operations for customers across the APAC, and EMEA.
• Contributed to the transition from Wipro's legacy ERP system.

Pricing Strategy and Deal Structuring:

• Deal structuring and commercial modeling, with a focus on cost optimization, margin maximization, and project feasibility.
• Conducted benchmarking of quotes and rate cards across technologies and geographies to build pricing intelligence for future engagements.
• Structured large-scale pricing deals that delivered $25 million in incremental revenue while maintaining target margins.
• Developed dynamic rate card models that supported strategic bids worth over $300 million, improving the success rate by 10%.
• Integrated scenario modeling to forecast the impact of input changes, enabling proactive adjustments in multiple factors such as team pyramid, automation avenues, etc., while pricing.
• Discussed and prepared RFPs and proactive proposals, including several opportunities above $100 million.
• Supported sales teams with optimized proposals, contributing to a 15% increase in contract win rates for a specific business unit.

Contract Management and Commercial Governance:

• Collaborated cross-functionally to negotiate and finalize key contractual terms and commercial clauses with customers.
• Oversaw order booking to ensure system entries aligned accurately with executed contracts and compliance standards.