Himanshu Mishra

· Determine operational objectives by studying business functions; gathering information; evaluating output requirements and formats.

· Develop and manage daily metric reports and dashboards, driving process improvements, enhancing success rates, and presenting identified inconsistencies with recommended solutions to management.

· Complete analytics support to Sales & Revenue team for tracking, reporting, analysis & optimizations.

· Create data stories and deliver valuable, evolving insights and analytics for regular business reviews. Proactively establish reports and analytic frameworks to support reviews and drive continuous improvement.

· Drive key strategic projects; Collaborate with stakeholders such as sales, operations, product, and tech teams to ensure the highest quality of data support.

· Measure and report project impact impartially and seamlessly. Analyze product performance and usage, identifying areas for improvement.

· Continuously generate innovative ideas for reporting to business managers, considering the appropriate insights, frequency, and communication methods.

· Streamline, automate, and standardize existing reports to simplify processes and enhance efficiency

· Prepare reports for internal and external audiences using business analytics reporting tools like Power BI.

· Work with Business Process Management Leader and Project Manager to prioritize work to meet milestones and complete deliverables on time

· Identify and document potential technology solution deficiencies in the tool used for reporting and analysing

· Assemble appropriate databases, spreadsheets or other data transformation and conformance of data for global clients

· Flag if items are not getting resolved in a timely manner and there is risk of not closing in time

· To suggest the innovation/process improvement activity for the company and the clients whenever applicable as appropriate

· Responsible for Internal QMS ISO Audits 9001:2015 for the company

• HDFC Bank Limited is an Indian banking and financial services company headquartered in Mumbai
• It is India's largest private sector bank by assets and world's 10th largest bank by market capitalization as of April 2021.It is the third largest company by market capitalization of $122.50 billion on the
• Indian stock exchanges
• It is also the fifteenth largest employer in India with nearly 120,000 employees
• Job Profile:
• Responsible for Acquisition of Business Accounts and promoting Banking Assets products such as Savings account, Recurring, Fixed deposit, Mutual Funds, Credit Cards & Liabilities like Personal Loan, Auto Loan &
• Home Loans New Acquisition for High value Saving & Current Account and to get maintain their floats in the Bank Manage the team of 15-20 people, directly involved in sales of various banking products- insurance, current accounts, home loan and personal loan (direct and through tele calling) Responsible for client satisfaction, measured by various ways Cross selling of Personal Loans/Home Loans / Auto Loans Commercial vehicle Loan To make the customers banking easy and convenient
• To manage various business in-sight reporting and analysis SPOC for Internal ISO audits (QMS ISO 9001) for the department

Responsible for Opening of new accounts and promoting Banking products such as Business Current
accounts, Savings account, Recurring, Fixed deposit, Mutual Funds, Credit Cards.
 Providing Banking and Financial assistance to clients
 Cross selling of Life insurance and General insurance.
 To make the customers banking easy and convenient.

• To maintain relations with bank's customer
• To maintain the floats of their accounts
• Interaction with customer on day-to-day basis to keep track of current requirement and serving to their requirements
• To make their banking easy and convenient
• To make their fixed deposits.