Himanshu Parmar
Pune
Summary
Sales Engineer with 12+ years of experience in BSS product management and consulting. Proven track record of success in analyzing customer business requirements, mapping them to high-level solution architecture, and creating technical proposals. Strong understanding of BSS products such as CPQ, Product catalog, Commerce, Fulfillment, and Charging. Experienced in coordinating with internal stakeholders and partner solutions for commercial submissions. Excellent presentation skills and able to communicate complex technical concepts to customers including technical product demos.
Committed to providing technical support to sales teams and working with product teams to enhance BSS products. Actively involved in commercial discussions and able to propose optimum solutions that align with customer requirements and budget.
Overview
12
12
years of professional experience
Work History
Solution Sales Expert
Amdocs India Private Ltd
08.2022 - Current
- Analyzing customer business requirement mentioned in the RFP on BSS products such as CRM, Product Catalogue, Order Management, Order Commerce, Billing, Charging
- Mapping requirements to high-level solution architecture
- Creating technical compliance, integration, estimation and technical proposal as a part of RFP response to customer
- Coordinating with internal stakeholders and partner solutions for commercial submission
- Presenting the product portfolio and solution to the customer
- Technical Support to Sales Team in the region
- Analyze customer needs or competitor product and give inputs to product team for product enhancement
- Take active part in commercials discussion and propose optimum solution to align with customer requirement and budget
Product Owner – Domain Architect
Amdocs Software GmBH, Vodafone Germany
08.2020 - 07.2022
- Skilled at working independently and collaboratively in a team environment.
- Leading the product design based on TMF model for the digital transformation program in Vodafone Germany
- Preparing and owning the product backlog, handling development deliveries, providing demos to stakeholders
- Preparing the architecture design of the requirement with Solution Management and presenting to the steering committees
- Specialization in Order Commerce, Order Fulfillment and Catalog domain
- Designing integration with various sub-systems based on different integration patterns
- Working in Enterprise SAFe implementation
Domain Solution Expert
Amdocs Singapore Pte Ltd
11.2017 - 07.2020
- Leading solution design for consumer line of business in Singtel, Singapore
- Gathering and formalization of business requirements
- Translate, capture, and document requirements and providing high level solution and estimations
- Designing Product Modelling, COP for various types of Products
- Detailed technical support in the RFI/RFP, SoC, Technical Solution, Dimensioning and Pricing
- Providing support to Solution Sales Engineer and Account Managers in all aspects of the Bid process; right from identifying to closure stage
- Identifying GAPs in solution and addressing them with well-rounded solution to meet customers’ requirements
- Work closely with Product Management to identify and recommend solutions to complement existing products & drive roadmap based on market trends
- Managing Partners (Solution/Development/Deployment)
Software Development Specialist
Amdocs Singapore Ptd Ltd
10.2015 - 10.2017
- Representing Product Catalog speciatlist
- Leading product modeling for the multi-play product including 8 LOBs in Singtel for all phases (Discovery, Solution Verification, HLD, implementation, UAT, Migration)
- Worked closely with Customer, examine existing rating flow and data and convert in Amdocs Catalog
- Provide multiple stages from functional testing, UAT, Bill2Bill, Migration
- Designing data warehouse reports from the Modelling perspective
- Leading Catalog Insourcing and Handover exercise to customer for future development
Business Analyst
Amdocs India Private Ltd
08.2013 - 09.2015
- Singtel/Optus/CT Montenegro/Vodafone India
- Gathering and understanding the requirement of the Client and developing the price plans using the tool MEC
- Coordinating with various development teams to perform POC of the new functionalities and answering customer to its results
- Performing development of catalog related entities, business rule, business process, rating logic and BSS-OSS integration entities
- Supporting the various testing teams and solving the issues
- Guiding the client to setup the new production environments included of staging environment, test environment, etc
- Providing training and supporting pre/post production activities at multiple location across the globe
Subject Matter Expert
Amdocs India Private Ltd
07.2011 - 08.2013
- Learn and understand the one of the Pioneer platform of IPTV i.e
- Microsoft Mediaroom version 2.0 and version 2.1
- Created own lab which includes Mediaroom Server and Clients and successfully deployed videos and movies through various service like VOD, LIVE TV
- Responsible for supporting various team to provide them the line ranges which are eligible for PORT IN/ PORT OUT and performing the PORT IN/PORT OUT activities which were requested by various teams across the AT&T Testing teams
- Knowledge of AMDOCS Billing system Ensemble and Enabler
- Perform LAB testing and provide support to the switch provisioning
- Perform Mediation processing
Education
B.Tech - Information Technology
WIT
Maharashtra08.2011
XII -
St. Gregorios School
Udaipur2007
Skills
Portfolio Applications
- Order Commerce, CPQ, Order Management, Product Catalog, CRM
- Turbo Charging, Invoicing, Account Receivable
Area of Expertise
- Technical Presales
- Technical presentations and demos
- RFPs and RFIs
- Stakeholder Management
Technical Skills
Databases
- Oracle, MySQL, Couchbase, Postgres
Software Development
- Microservices, Kafka, Jenkins, Postman, TMF Open API, Azure Open AI
Timeline
Solution Sales Expert
Amdocs India Private Ltd
08.2022 - Current
Product Owner – Domain Architect
Amdocs Software GmBH, Vodafone Germany
08.2020 - 07.2022
Domain Solution Expert
Amdocs Singapore Pte Ltd
11.2017 - 07.2020
Software Development Specialist
Amdocs Singapore Ptd Ltd
10.2015 - 10.2017
Business Analyst
Amdocs India Private Ltd
08.2013 - 09.2015
Subject Matter Expert
Amdocs India Private Ltd
07.2011 - 08.2013
B.Tech - Information Technology
WIT
XII -
St. Gregorios School
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