HIMANSHU RAI
East Delhi
Summary
Experienced and dependable general worker with a proven track record of efficiently completing tasks in various settings. Dedicated Account Manager promoting dynamic client management, issue resolution and relationship-building skills. Bilingual and effective at maximizing repeat business opportunities. Proven history of increasing revenue while bringing in new clients.
Overview
13
13
years of professional experience
Work History
Senior Ecommerce Account Manager
VI-JOHN Group
Gurugram
04.2024 - Current
- Managed monthly financial reports and reconciliations for accurate accounting records.
- Oversaw budget preparation and monitoring for various departmental expenditures.
- Conducted audits to ensure compliance with financial regulations and standards.
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Worked with cross-functional teams to achieve goals.
- Drafted detailed documentation outlining processes related to managing the e-commerce platform.
- Prepared detailed reports on e-commerce activities, including sales performance and market analysis.
- Assisted in developing and launching new products on the e-commerce platform.
- Ensured compliance with applicable laws related to e-commerce operations such as GDPR regulations.
- Trained new staff members on how to use the e-commerce system efficiently.
- Managed the design and development of new e-commerce websites.
- Integrated third party services such as payment gateways into the e-commerce system.
- Managed relationships with third-party vendors for technology solutions related to e-commerce operations.
- Implemented changes requested by management for webpages or applications used in e-commerce operations.
- Created reports to analyze website performance, customer behavior, and other metrics related to e-commerce activities.
- Integrated payment gateway APIs into the e-commerce platform for secure payments.
- Expertise in Cataloque,Ad Management,Order Tracking and Return of Ecommerce Panels Nykaa,CityMall,Blinkit,Tata 1MG,Pharmeasy,
Amazon,Flipkart,Myntra,Ajio,Snapdeal,Meesho,Tatacliq,JioMart etc. - Tax Compliances and Statutory Compliances including Income Tax
Returns, TDS, GST and Tax Audit Report. - Multi Branch Ecommerce Accounting
- Preparation of Analysis report of Ecommerce Panel for Sales,
Advertisement and Returns. - Profitabilty and ACOS calculation reports preparation on weekly and monthly for managenebt decisions.
- Reconciliation of All Ecommerce Models B2C,B2B andD2C and recociltiation of Debtors and Creditors.
- Assitance in Preparation and consolidation of Balance sheet and profit and loss account with other business Income.
- Coordinated project timelines and deliverables with internal teams.
Finance Executive
Leather Line /ITM Trading Private Limited
06.2018 - 04.2024
- Proven track record in developing and implementing successful ecommerce strategies that have resulted in significant revenue growth.
- Proficient in managing end-to-end ecommerce operations, including website management, product listing, inventory management, order fulfillment, and customer service.
- Skilled in analyzing data and generating actionable insights to optimize online performance and identify opportunities for improvement.
- Assisted in customer service management, addressing inquiries, resolving issues, and ensuring customer satisfaction.
- Expertise in Cataloque,Ad Management,Order Tracking and Safe t claims of Wrong return of Ecommerce Panels Amazon,Flipkart,Myntra,Ajio,Snapdeal,Meesho,Tatacliq,JioMart etc.
- Preparing and Maintaining Financial Statement in Tally of Leather Line and its Sister concern ITM Trading Private Limited.
- Tax Compliances and Statutory Compliances including Income Tax Returns, TDS, GST and Tax Audit Report.
- Leather Line Retail and Ecommerce Sale reconciliations like Myntra, Amazon, Flipkart, Tatacliq etc.
- Preparation of Analysis report of Ecommerce Panel for Sales, Advertisement and Returns.
- Registration of Udhyam and Import Export Code.
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Article Assistant
JDA & Company (Chartered Accountants, Delhi)
06.2013 - 06.2018
- Statutory Audit of Bank of India, Greater Kailash-II, New Delhi Branch.
- Maintained records and files to furnish reliable documentation.
- Monitored customer accounts to resolve non-payments, delayed payments and other irregularities.
- Generated reconciliation worksheets to verify accuracy of invoices and other accounting documents or records.
- Reconciled vendor statements and sought resolutions for discrepancies.
- Prepared reports and materials to assist with audits.
- Prepared Indemnity Bonds, Affidavits, all work related to PAN, TAN, TIN and CIN.
- All ROC related Compliances and Incorporation Procedures.
Account and Audit Executive
JDA & Company (Chartered Accountants, Delhi)
06.2016 - 04.2018
- Working knowledge of accounting software like Tally ERP.9, Tally 7.2, Busy 12, Busy 14, Busy 16 and Busy17.
- ROC Compliances: Incorporation of Private Limited Companies.
- Change in Company's details, director, share capital and Registered Address Amendment.
- Annual Return filing of Private Limited Companies.
- Audit of Various Private Limited Companies like Cross checking of document which tally with schedules are met.
- Prepared forecasts and mapped resources to most valuable opportunities.
- Vat Assessment of Private Limited Companies, Partnership Firms and Proprietorship Firm.
- Acting as an integral part of the team to assist in preparation of annual schedule which involves Financial &accounting activities.
- Annual Audit of Various Private Limited Companies, Partnership Firms and Proprietorship Firms.
Education
Masters of Commerce - International Business Management
IGNOU
Delhi12-2022
Post Graduate Diploma in International Business Operations -
IGNOU
12-2021
Bachelors of Commerce -
University of Delhi
01.2016
CA Intermediate Group 1 -
11.2012
Senior Secondary Education -
C.B.S.E
RLVM Hathras01.2011
Higher Secondary Education -
C.B.S.E
RLVM Hathras01.2009
Skills
- Audit preparation and response
- E-commerce management
- Financial reporting
- Data analysis
- Compliance auditing
- Vendor management
- Inventory control
- Time Management
- Staff Management
- Communication skills
- Strategic and Financial Planning
- Internal Controls
- Financial Statement Expertise
- Taxation
- Microsoft Office
- Tally Erp 9 Prime
- Unicommerce
- Shopify
- Problem solving
- Effective communication
- Team collaboration
- Task prioritization
- Innovative thinking
- Project coordination
- Training development
- Advertising
- Reporting
Hobbies and Interests
- Playing badminton
- Internet Surfing
- Love to Travel
- Sightseeing and Photography
Personal Information
- Date of Birth: 09/19/93
- Marital Status: Unmarried
Father's Name
Late Kuldeep Singh
Timeline
Senior Ecommerce Account Manager
VI-JOHN Group
04.2024 - Current
Finance Executive
Leather Line /ITM Trading Private Limited
06.2018 - 04.2024
Account and Audit Executive
JDA & Company (Chartered Accountants, Delhi)
06.2016 - 04.2018
Article Assistant
JDA & Company (Chartered Accountants, Delhi)
06.2013 - 06.2018
Masters of Commerce - International Business Management
IGNOU
Post Graduate Diploma in International Business Operations -
IGNOU
Bachelors of Commerce -
University of Delhi
CA Intermediate Group 1 -
Senior Secondary Education -
C.B.S.E
Higher Secondary Education -
C.B.S.E