Himanshu Rana
Ambala
Summary
As a store and operations manager, I excel in leading teams, optimizing store performance, and delivering exceptional customer service. I manage daily operations, including inventory control, merchandising, and staff training, while driving sales and meeting targets. My problem-solving skills and operational expertise ensure a smooth, efficient, and profitable store environment.
Overview
8
8
years of professional experience
Work History
Operations Manager
Garuda Transport
07.2021 - 12.2023
- Labor Relations
- Logistics Oversight
- Business Development
- Customer Service
Store Manager
Quality Convenience Store
Queenstown
06.2018 - 06.2021
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Monitored inventory levels and placed orders to restock shelves.
- Established customer service standards and monitored staff compliance.
- Recruited, trained and supervised new employees.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
Assistant Store Manager
Columbia Mart
Auckland
03.2016 - 05.2018
- Developed an effective system for tracking inventory levels, ensuring stock is available when needed.
- Oversaw daily cash handling procedures, reconciling discrepancies as necessary.
- Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
Education
Diploma in Busuness Managment - Business Management
North Tech Institute Auckland NZ
Auckland NZ05-2016
Associate of Arts - Secondary Education
DAV River Side
Ambala Cantt06-2012
10th - High School Administration
DAV River Side
Ambala Cantt06-2010
Skills
- Customer service
- Supervising experience
- Cash handling
- Communication skills
- Sales
- Leadership
Languages
Hindi
First Language
English
Proficient (C2)
C2
Personal Information
DOB : 30/09/1994
Gender : Male
Marital Status : Unmarried
Timeline
Operations Manager
Garuda Transport
07.2021 - 12.2023
Store Manager
Quality Convenience Store
06.2018 - 06.2021
Assistant Store Manager
Columbia Mart
03.2016 - 05.2018
Diploma in Busuness Managment - Business Management
North Tech Institute Auckland NZ
Associate of Arts - Secondary Education
DAV River Side
10th - High School Administration
DAV River Side
Similar Profiles
DEEPAK JYOT SINGH DULLATDEEPAK JYOT SINGH DULLAT
Long Haul Truck Driver at Garuda TransportLong Haul Truck Driver at Garuda Transport
Manjeet AtwalManjeet Atwal
Dispatch Supervisor and Office Administration at Garuda TransportDispatch Supervisor and Office Administration at Garuda Transport
Pooja LagahPooja Lagah
Office Administrator at Garuda Transport LtdOffice Administrator at Garuda Transport Ltd