HIMANSHU RANA

BULANDSHAHR

Summary

Offering strong interpersonal skills and genuine desire to assist guests and ensure their comfort. Brings ability to learn quickly and adapt to new situations, including customer service best practices and problem-solving techniques. Ready to use and develop communication and conflict resolution skills in [Desired Position] role.

Talented Front Desk Supervisor versed in solving range of daily issues with efficient and professional attitude. Adapts easily to changing demands and learns new information quickly. Accomplished leader and team manager.

Overview

years of professional experience

Work History

GSA

Carnival Dream

07.2024 - 01.2025

GSA

Carnival Miracle

12.2023 - 06.2024

GSA

Carnival Legend

05.2023 - 10.2023

Trainee GSA

Carnival Conquest

04.2023 - 05.2023

Skills

Time management
Hospitality services
Listening skills
Issue resolution
Guest engagement and assistance
Cash management

Customer service standards
Greeting customers
Conflict management
Customer relationship management
Guest relations
Customer service

Languages

ENGLISH

Hindi

Disclaimer

All the above statements are true as per my best knowledge and it can be proof by valid certificate.

Documents

PASSPORT, V0733460, GHAZIABAD, 08/06/21, 07/06/31
C.D.C( INDIAN), MUM 262940, MUMBAI, 29/07/16, 28/07/26
INDOS No., 11HL5285, MUMBAI, 20/09/11
US VISA(C1D), R0527370, NEW DELHI, 29/07/21, 26/07/26
PSSR
EFA
FPFF
PST
DSD

Timeline

GSA