Summary
Overview
Work History
Education
Skills
Timeline
Generic

Himanshu Rautela

Dehradun

Summary

Dynamic Customer Service & Travel Specialist with proven expertise at Globe trix travels.com in flight reservation management and cruise itinerary planning. Adept at resolving complex travel issues, I consistently enhance customer satisfaction and streamline booking processes, ensuring seamless travel experiences. Strong communicator with a commitment to excellence in service delivery.

Overview

1
1
year of professional experience
3
3
years of post-secondary education

Work History

Customer Service & Travel Specialist

Globe trix travels.com
Dehradun
06.2024 - Current

Managed flight reservations, including new bookings, cancellations, schedule changes, and passenger check-ins.

Handled hotel bookings and modifications using platforms such as Booking.com, Expedia, and other travel supplier systems.

Coordinated car rental reservations, including changes and cancellations.

Assisted customers with cruise bookings, itinerary updates, and cancellation processes.

Delivered efficient customer service by resolving travel-related issues and ensuring smooth trip planning.

Customer Service & Travel Specialist

Globe trix travels.com
Dehradun
06.2024 - Current
  • Managed flight reservations, including new bookings, cancellations, schedule changes, and passenger check-ins.
  • Handled hotel bookings and modifications using platforms such as Booking.com, Expedia, and other travel supplier systems.
  • Coordinated car rental reservations, including changes and cancellations.
  • Assisted customers with cruise bookings, itinerary updates, and cancellation processes.
  • Delivered efficient customer service by resolving travel-related issues and ensuring smooth trip planning.

Education

Bachelor of Tourism And Travel Management -

Himgiri Zee Univercity
Dehradun, India
11.2019 - 02.2023

Skills

  • Flight reservation management
  • Hotel booking systems
  • Cruise itinerary planning
  • Car rental coordination

Timeline

Customer Service & Travel Specialist

Globe trix travels.com
06.2024 - Current

Customer Service & Travel Specialist

Globe trix travels.com
06.2024 - Current

Bachelor of Tourism And Travel Management -

Himgiri Zee Univercity
11.2019 - 02.2023
Himanshu Rautela