Summary
Overview
Work History
Education
Skills
Certification
Internship
Timeline
Hi, I’m

Himanshu Sagar

Merchant Operations Associate
Greater Noida,UP
Himanshu Sagar

Summary

Experienced BBA BFSI student at Galgotias University with one year of professional experience as a Merchant Operations Associate at Paytm. Committed to continuous learning and seeking opportunities to expand knowledge. Adaptable to flexible work conditions and known for maintaining focus and punctuality. Dedicated to delivering quality work and achieving personal growth.

Overview

2
years of professional experience
2025
years of post-secondary education
1
Certification
2
Languages

Work History

Paytm

Merchant Operations Associate
11.2024 - Current

Job overview

  • Streamlined merchant onboarding process, resulting in a 20% reduction in turnaround time and accelerating the expansion of merchant base
  • Implemented new strategies for fraud detection and prevention, leading to a 15% decrease in fraudulent activities and ensuring a secure payment ecosystem
  • Conducted regular performance analysis of merchant accounts, identifying and addressing operational inefficiencies, which improved merchant satisfaction by 25%

Rohan Motors

Relationship Manager
03.2024 - 08.2024

Job overview

  • Engaging and managing customer relationships to identify their needs and provide appropriate solutions
  • Handling quotations and ensuring timely follow-ups to convert leads into sales
  • Generating and maintaining accurate reports for effective tracking and analysis
  • Facilitating the insurance process for customers, ensuring seamless coverage and customer satisfaction
  • Coordinating with the RTO for smooth vehicle registration processes
  • Negotiating effectively to achieve favorable terms for the organization

Investors Clinic

Intern
06.2023 - 07.2023

Job overview

  • Assisted team in daily responsibilities, lessening workload and enhancing focus on critical tasks.
  • Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
  • Analyzed problems and worked with teams to develop solutions.
  • Contributed to a positive team environment by collaborating with fellow interns on group projects and presentations.

Education

Galgotias university

BBA from Banking Financial Services and Insurance
07.2024

University Overview

GPA: 87%

Bihar, Hindi

12th

University Overview

GPA: 80-84.9%

Bihar, Hindi

10th

University Overview

GPA: 75-79.9%

Skills

Excel

Certification

National Financial Literacy Quiz, 2024

Internship

Internship
Investors Clinic, 31 Days

Timeline

Merchant Operations Associate
Paytm
11.2024 - Current
Relationship Manager
Rohan Motors
03.2024 - 08.2024
Intern
Investors Clinic
06.2023 - 07.2023
12th
04.2020
10th
04.2018
Galgotias university
BBA from Banking Financial Services and Insurance
04.2024

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Himanshu SagarMerchant Operations Associate