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Full TimeLocation Preference
On-SiteRemoteOpen to relocation: Yes
Open To Work
HIMANSHU SHAHI
Dhanbad
Work Preference
Summary
Dynamic hospitality professional with hands-on experience at Taj City Centre, excelling in guest relations and service management. Recognized for outstanding performance, I possess strong customer communication skills and a solid understanding of hospitality standards. Adaptable and team-oriented, I thrive in fast-paced environments, ensuring exceptional customer satisfaction.
Work History
Intern - Hospitality & Customer Service
Taj City Centre
Gurugram
- Acquired hands-on experience in guest relations and service management, enhancing customer handling skills.
- Adapted to fast-paced environment, prioritizing customer satisfaction and effective service delivery.
- Assisted in front office, F&B; service, and customer interaction, strengthening problem-solving and interpersonal abilities.
- Developed skills in teamwork, time management, and professional communication.
- Received appreciation letters for outstanding performance in Front Office and Food & Beverage departments and 99%Attendance certificate from IHCL
Education
Bachelor of Science - Hospitality & Hotel Administration
IHM
Chennai01-2023
Class 12th -
LP. Shahi Inter College
01-2022
Class 10th -
DAV Public School
01-2017
Skills
- Front Desk Operations
- Reservation management
- Guest services
- Hospitality standards
- Customer communication
- Hospitality Trends
- Team collaboration
- Adaptability
- Flexible availability
Hobbies and Interests
- Cricket
- Travel
Languages
- English
- Hindi
Personal Information
- Height: 180 cm
- Weight: 60 kg
Languages
English
Advanced (C1)
C1
Hindi
Native
Native
Accomplishments
- Best Player in Cricket Team
Timeline
Intern - Hospitality & Customer Service
Taj City Centre
Bachelor of Science - Hospitality & Hotel Administration
IHM
Class 12th -
LP. Shahi Inter College
Class 10th -
DAV Public School