Himanshu Shukla

• Launched the new initiatives vertical from scratch and made 5 new categories (Travel, Digital Gold, Mutual Funds, Insurance and Bill payments). This was to increase agent earnings on the app.
• Developed the D2C App for ZET called Magnet credit card - Solving for 20 million customers who do not have a credit score and wish to enter the financial ecosystem. Scaled from 0 to 1 of the business to find perfect 'product market fit' and creating P&L that can scale business to a 100 cr revenue YOY.
• Managed partner relations for 20 banks and NBFCs (onboarding, key account management and growth) in the high ticket personal loan categories(Including Personal loans, Business loans and Gold loans).
• Collaborated with cross-functional teams to identify potential partnership opportunities in line with organizational goals.
• Streamlined internal processes related to managing partnerships for more efficient operations and decision making.
• Developed the ZET Enterprise(B2B) product - MYTeams for ZET. (0 to 10 journey).

a. Started from 100 cards sales per month to 1500 cards sales per month in 6 months.

b. Enabled a new product line on the ZET App to help the enterprise business (agents with their own teams) from the ZET App itself.

c. Onboarded and activated 50+ channel partners.

d. Led team to meet 100% of performance goals.

• Leading the new initiatives vertical for ZET App.
• Developed ZET Pro (Plug and Play) - Embedded Finance from ZET for all B2C businesses to enable them to start financial services on their app.
• Onboarded Timesprime, ET Money, ET now, Turtlemint, InsuranceDekho and 10+ brands. They are using ZET Pro on their platforms to sell credit cards and loans using APIs of ZET and UI/UX of their own. This solved manual onboarding of each bank partner and utilizing the tech of ZET to build a new revenue stream for their own companies at the lowest possible cost.

• Oversaw over 30 personnel working in multiple areas.
• Implemented business strategies, increasing revenue, and effectively targeting new markets.
• Product penetration across our two business segments i.e B2B & B2C in order to build a one-stop shop for all restaurant partners facilitated by technology.
• Negotiated price and service with customers and vendors to decrease expenses and increase profit.
• Assisted in recruiting, hiring and training of team members.
• Worked towards driving operational efficiency across the region with multiple stakeholders and enhancing the user side of operations.

• New Business Development, Conceptualization & Strategy formulation for the city.
• Managing the team to handle end-to-end client relationships.
• Allocating leads, tracking and monitoring the work of each team member along with ensuring the efficiency and effectiveness of their work including setting targets, pitching, negotiation, contracting, billing / invoicing, payment collection and troubleshooting
• Maintaining Area Reports which include revenue numbers, payment collections and evaluation of team performance.
• Hiring and retaining sales employees for the area
• Acquiring and managing critical client accounts which have higher degree of complexity in terms of client servicing

Lean and Six Sigma Certified