Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Himanshu Shukla

Pune

Summary

  • Results-driven software professional experienced with software projects using co-located and off-site teams.
  • 17 Years of broad technical knowledge on Database/Mainframe/Java/SAS/AWS/ Web Infrastructure.
  • 5+ Years of Experience in IT Modernization, including TDD, CI/CD/ Automation, Security and Engineering Practices.
  • 7+ Years of Managing team, Influencing Stakeholders, Driving Negotiation and effectively resolving conflicts.
  • 11 years of experience working with Agile development process and methodology

Overview

17
17
years of professional experience
1
1
Certification

Work History

Senior Scrum Master - John Deere Dealer Operations

John Deere
Pune
09.2023 - Current
  • Serving 3 Teams - 25 members, John Deere Dealer Operations - Service Operations, Rental Solution, and Equip Parts Sales on the Microsoft Dynamics platform.
  • Actively facilitating Scrum events, leading inter-team communications, issue resolution, and leadership connects.
  • Managing deployment schedule and release planning for 10 dealers.
  • Actively monitored performance of the scrum team against objectives set out at the start of each sprint cycle.
  • Encouraged collaboration between teams by facilitating knowledge sharing sessions across multiple locations.
  • Managed stakeholder expectations throughout the entire project lifecycle ensuring timely delivery of agreed outcomes.
  • Assisted with developing and maintaining a product backlog according to business priorities.
  • Coached and mentored team members in Agile and Scrum concepts, values, principles, and practices.

Scrum Master - Equip/MOCI

John Deere
Pune
06.2020 - Current
  • Serving two teams of 22 members to effectively implement Agile values and Engineering Practices. Promoting self-organization and constantly improving our standards of work.
  • Facilitating Scrum events and planning of go-live and deployment activities.
  • Effectively using tools and practices to drive out waste, improve collaboration, and focus on continuous improvement.
  • Executing a coaching backlog to drive teams towards being elite in their delivery performance.
  • Identifying, tracking, removing, or escalating impediments to enable team success toward commitments. Organizing cross-team collaboration to remove dependencies to enable the team to move faster.
  • Supporting and guiding the teams towards the business capability strategies.
  • Resource allocation and capacity planning for the team to determine what the team can take on. Working with a product manager, an engineering manager, and a team to rebalance and reprioritize work within a sprint. Collaborating with the EM and PM to align and deliver a product-level roadmap backlog, product metrics, and development plans for scrum team members.
  • Define business requirements into technical tasks.

Technical Architect - IT Foundry

John Deere
Pune
12.2017 - 05.2020
  • Coached developers on modern engineering practices - CI/CD, TDD, Refactoring.
  • Gathered and defined user requirements for system updates.
  • Determined strengths and weaknesses of established processes and practices.
  • Formulated functional specifications to support systems developers.
  • Assessed linkages between system components and implemented improvements to optimize connectivity, compatibility and functionality.
  • Wrote detailed proposals covering system specifications, resource requirements and timelines
  • Validated systems to assess needed improvements and recommend options for closing gaps and enhancing functionality.
  • Prepared and updated system specifications to support developers.

Technical Lead - Global IT Quality

John Deere
Pune
05.2015 - 12.2017
  • Collaborated effectively with stakeholders, partners and project teams to aid timely delivery against technical roadmaps.
  • Developed junior staff through targeted coaching and mentoring, improving capabilities and competencies of technical teams.
  • Communicated complex technical information in clear, easy-to-understand ways, aiding swift resolution of service user issues.
  • Provided technical leadership across IT service teams, enabling outstanding company-wide support.
  • Managed and implemented major IT improvement program for enhanced technical capabilities.
  • Modernized and improved technology systems, aiding company progress towards operational targets.
  • Managed diverse technical projects through process change, improvements and roll-outs.
  • Responded to customer concerns quickly and effectively, minimizing service disruptions.
  • Created and implemented effective technical solutions, growing business capabilities in line with company targets.

IT Analyst - Customer MDM

John Deere
Moline
03.2013 - 03.2014
  • Lead Implementation of multi-year customer master data project. Designed, developed and tested customer master data application.
  • Managed lifecycle IT projects, from planning and design to timely IT systems, software and hardware builds.
  • Troubleshot network and systems faults and escalated issues to central resources for swift solutions.
  • Responded promptly to user requests to maintain and improve access and performance.
  • Updated support tickets with current statuses, clearing issue backlogs to meet KPI targets.
  • Collaborated with functional and technical teams to design solutions suited to business environments.
  • Supported IT audits, updating certifications and licensees for full compliance.
  • Provided advice and technical training to employees after system installations or upgrades.
  • Conducted tests and evaluations of new technologies to maintain function and performance.

System Analyst/Software Engineer -Customer MDM/JDF

John Deere
Pune
09.2007 - 02.2013
  • Proactively managed response to investigate and resolve system issues.
  • Communicated with internal and external stakeholders, building strong relationships and partnerships.
  • Troubleshot IT systems maintenance issues with colleagues, ensuring compliance with internal policy and privacy standards.
  • Identified and delivered process simplification and efficiency measures, carrying out improvements.
  • Maintained and input controls for third party databases using software.
  • Liaised with software developers to promote best practices and mange risks.
  • Tested system functionality, peer review processes and sign-off duties to enhance performance.
  • Challenged existing systems and processes to find gaps.
  • Captured user feedback to implement system change requirements.

Education

E-PGDBM - Management

Post Graduate Diploma in Management
Pune
2012

Bachelor of Engineering - Mechanical

Kavikulguru Institute of Technology & Science
Nagpur
2006

Skills

  • Software Development
  • Change Management
  • IT Project Management
  • Agile Project Management
  • Agile Coaching
  • Agile and Scrum
  • DevOps Facilitation
  • Engineering Practices
  • Mainframe, COBOL, JCL, IMSDB, IMS-DC
  • AWS
  • Git, GitHub
  • JIRA
  • Rally
  • Confluence
  • Quantive
  • ServiceNow
  • Azure DevOps

Certification

  • Setting Expectations and Assessing Performance Issues, University of California
  • Basics of Git and GitHub
  • AWS Basics
  • Docker
  • Jenkins
  • Continuous Delivery & DevOps, University of Virginia
  • Inspiring and Motivating Individuals, University of Michigan
  • Base Certified SAS Programmer
  • Managing an Agile Team, University of Virginia
  • Giving Helpful Feedback, University of Colorado
  • Agile Certified Practitioner, Project Management Institute
  • Jira Fundamentals, Atlassian University
  • Growth Mindset, UC Davis
  • Managing as Coach, University of California
  • Coaching Practices, University of California

Languages

Hindi
First Language
En
Advanced (C1)
C1

Timeline

Senior Scrum Master - John Deere Dealer Operations

John Deere
09.2023 - Current

Scrum Master - Equip/MOCI

John Deere
06.2020 - Current

Technical Architect - IT Foundry

John Deere
12.2017 - 05.2020

Technical Lead - Global IT Quality

John Deere
05.2015 - 12.2017

IT Analyst - Customer MDM

John Deere
03.2013 - 03.2014

System Analyst/Software Engineer -Customer MDM/JDF

John Deere
09.2007 - 02.2013

E-PGDBM - Management

Post Graduate Diploma in Management

Bachelor of Engineering - Mechanical

Kavikulguru Institute of Technology & Science

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Himanshu Shukla