Summary
Overview
Work History
Education
Skills
Languages
Achievements
Work Availability
Timeline
BusinessAnalyst
Himanshu Singh

Himanshu Singh

New Delhi

Summary

Drive efficient, service-oriented operations to support organizational growth and development. Collaborative and forward-thinking with excellent policy implementation, strategic planning and problem-solving abilities.

Dynamic leader skilled in both strategic planning and tactical execution. Known to remain calm and make logical decisions in high-pressure situations. Empathetic and caring team-builder with a commitment to supporting employees in achieving professional success.

Overview

4
4
years of professional experience

Work History

Senior Executive Operations

Buddy4Study India Foundation
Noida
09.2022 - Current
  • Supervising and handling a team of 20 members to establish performance expectations, documents verification, client handling and provides guidance to team members and investigating suspicious activities
  • Preparing reports and presentations, working with CRM & other teams and drafting reports, presentations, written communications for internal team members and providing process updates and attend client meetings regarding scholarship projects and for the future updates
  • Managing multiple competing priorities simultaneously and working on business analytics, working cross-functional with multiple teams, Planning and monitoring progress of team members.
  • Coordinated with clients to establish scholarship project objectives and technical requirements for project completion.

Senior Executive Operations

Hello Verify India Private Limited
Noida
11.2021 - 08.2022
  • Supervising and handling a team of 15-20 members to establish performance expectations, collaboratively developing progress towards annual performance goals, and provides guidance to team members and investigating suspicious activities
  • Preparing reports and presentations, working with CRM & other teams and drafting reports, presentations, written communications for internal team members and providing process updates
  • Managing multiple competing priorities simultaneously and working on business analytics, working cross-functional with multiple teams, Planning and monitoring progress of team members.

Associate Operations

Paytm
Noida
07.2019 - 11.2021
  • Established and implemented policies and procedures and provides updates to team members, worked cross-functional with technical and non-technical teams
  • Coordination with multiple teams both inside and outside the organization, receiving and sharing critical data with the teams and providing details & information as needed
  • Provided process updates to all team members and gave them guidance as a SPOC of a team of 10-15 members, prepared reports and presentations to communicate with the team members.

Education

MBA - Information Technology & Marketing

Dr. A.P.J. Abdul Kalam Technical University
Kanpur, Uttar Pradesh
07.2022

Bachelor of Computer Applications -

Chhatrapati Shahu Ji Maharaj University
Kanpur, Uttar Pradesh
06.2019

Intermediate (12th) -

Govt. Senior Secondary School
Bahadurgarh, Haryana
05.2014

10th -

Saraswati Bal Mandir High School
Bahadurgarh, Haryana
05.2012

Skills

  • Team Leadership
  • Teamwork
  • Analytical Approach
  • Attention to Detail
  • Innovative Thinking
  • Quick Learner
  • Process Improvements
  • Time Management
  • Communication (Written & Verbal)
  • MS Excel
  • MS Word
  • Outlook
  • MS PowerPoint
  • Planning & Coordination
  • Multitasking
  • Cross-functional team management
  • Performance improvements
  • Supervision and training
  • Team Management

Languages

  • Hindi
  • English

Achievements

  • Reward & Recognition (R&R)
  • Star of the week
  • Employee of the month

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Senior Executive Operations

Buddy4Study India Foundation
09.2022 - Current

Senior Executive Operations

Hello Verify India Private Limited
11.2021 - 08.2022

Associate Operations

Paytm
07.2019 - 11.2021

MBA - Information Technology & Marketing

Dr. A.P.J. Abdul Kalam Technical University

Bachelor of Computer Applications -

Chhatrapati Shahu Ji Maharaj University

Intermediate (12th) -

Govt. Senior Secondary School

10th -

Saraswati Bal Mandir High School

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Himanshu Singh