HIMANSHU SINGH

• Supervised and directed a dynamic team of 8 Associate Managers and 28 Counselors across 9 PW Vidyapeeth Centers, ensuring efficient assistance and strategic direction.
• Initiated and successfully executed the setup process for offline counseling training for Foundation-JEE/NEET, establishing Vidyapeeth Classroom models from scratch in key locations such as Mumbai, Bengaluru, and Hyderabad.
• Led the establishment of 9 offline Vidyapeeth centers for Physics Wallah offices, and spearheaded training facilities across 25 PW Vidyapeeth Centers.
• Implemented consistent reinforcement and content standardization sessions for the counseling team, contributing to a remarkable 34% Month-over-Month (MOM) growth in admissions.
• Successfully drove the business towards achieving a 9000 admission target across the 9 PW Vidyapeeth centers for the year 2023-2024.
• Proudly achieved a significant milestone by securing 850+ admissions in the months of October and November 2023, demonstrating effective leadership and operational excellence.
• Proactively managed Profit & Loss (P&L) for Vidyapeeth centers, implementing various operational optimizations and stakeholder management strategies.

Revenue growth and sales enhancement vertical under my supervision :

Aakash Byjus; NEET; JEE ; K10(Std LKg-X)

• Revenue responsibility for handling 50 Lakhs of monthly revenue under a B2C Direct/virtual sales model with a team of 16 sales associates and 4 TLs
• Provide training materials and a proposal for K9-JEE-Akash/CRP-Akash's online inside sales training. Digital prototypes from Scratch assist the product team in making adjustments that are more student-centric.
• Through several optimizations, the newly hired trainees' P&L for the sales vertical has been made leaner.
• Ownership of the bucketing and reinforcing processes, as well as the audit of newly hired trainees and Sales associates on a 1:1/1:5 basis for the first, second, and third months.
• I have been actively involved in looking after the sales training and revenue growth of Byju's Offline Tuition Center since its inception.

• Over a span of 9 months, I successfully generated 1.10 Cr in retained revenue.
• Managing and directing the income and sales of a team of 8 sales associates'.
• This indicates my ability to effectively manage client relationships, provide value-added solutions, and ensure customer satisfaction, ultimately leading to revenue generation and retention
• Collaborating with sales account managers, I have worked on account management plans as well
• By establishing clear objectives, I contributed to the team's focus, motivation, and alignment with organizational goals
• As part of my role, I undertook the responsibility of training new professionals within my team

As a Business Development Associate focusing on B2C sales, My tasks were as follows:

• Within the initial 6 months, I successfully generated 55 Lakhs in revenue
• Maintained up-to-date, comprehensive CRM systems, aiding sales lifecycle monitoring and progression.
• Reaching out to client leads through cold calling, initiating contact with potential customers who have shown interest in our products or services
• After making initial contact via outbound calls, I scheduled appointments with interested prospects. This could involve coordinating with them to find a mutually convenient time for a video conference or arranging a visit to their location for an in-person meeting.

As a Relationship manager, my task was to create a positive Brand Image and educate potential customers on how our services would prove beneficial for them, as well as address their queries pertaining to the services offered.

• Client Consultation: Understanding clients' business goals and challenges, and providing tailored digital marketing solutions to meet their needs
  
• Social Media Strategy: Developing social media marketing strategies to enhance brand visibility, engage with the target audience, and drive traffic to the website.
  
• Paid Advertising: Creating and managing online advertising campaigns on platforms like Google Ads and social media platforms to achieve specific marketing objectives.