Summary
Overview
Work History
Education
Skills
Accomplishments
Software
Interests
Timeline
BusinessAnalyst

Himanshu Singh

Analyst
Faridabad,Haryana

Summary

Business and data analyst with 6+ years of experience across diverse industries. Motivated and results-driven Data Analyst with proven track record in data analytics and process mapping. Identifies business needs and develops valuable solutions to improve accuracy and process optimization. Drives business success with recommendations based on data findings.

Overview

6
6
years of professional experience
6
6
years of post-secondary education
9
9
Languages

Work History

Data Analyst

OLX Autos
Gurgaon, HR
08.2021 - Current
  • Identified and documented detailed business rules and use cases based on requirements analysis
  • Collaborated with product development team to effectively modernize and update promotions
  • Studied demographic data to determine optimal targets, competitor offerings and tactics for persuasion
  • Produced monthly reports using advanced Excel spreadsheet functions
  • Evaluated trends to understand competitive environments and assess current strategies
  • Designed and developed schema data models.

Business Analyst

DocOn Technologies Pvt Ltd
Bengaluru, Karnataka
01.2021 - 08.2021
  • Analyzed key aspects of business to evaluate factors driving results and summarized into presentations.
  • Established model to check best time to call any customer.
  • Maintained ownership and increased retention by adding new insights from sentiment analysis and using word cloud.
  • Building of sales incentive logics and pipeline for automations.
  • Synthesized current business intelligence data to produce reports and polished presentations, highlighting findings and recommending changes.(Metabase)
  • Developed weekly/monthly tracking metrics derived from raw company data to track improvements in organizational efficiency.
  • Improved business direction by prioritizing customers and implementing changes based on collected feedback
  • Assigned tasks to associates, staffed projects and updated involved parties to enhance optimal business flow
  • Applied honed problem-solving skills to analyze and resolve issues impacting business operations and goal achievement

Data Analyst

Koovs
Gurgaon, HARYANA
10.2019 - 12.2020
  • Collected affiliates data using various research methods to broaden results and optimize marketing strategies
  • Forecasted marketing trends based on previous data to adjust campaigns and maximize conversion
  • Recorded daily incoming data(Item type, affiliate conversion) in databases, streamlining analysis procedures for efficiency and accuracy
  • Supported development team in generation of technical requirements and product documentation to achieve process commonality.
  • Collaborated with product development team to effectively modernize and update promotions.
  • Worked closely with all product development departments to make sure of analytics implementations and monitored data post deployment of feature.

Data Analyst

OYO
Gurgaon, HARYANA
08.2017 - 10.2019
  • Performed system analysis, implementation and user support for platform transitions
  • Handled tremendous volumes of customer data using tools/platforms like PostgreSQL, MySQL, Hive and Python. Performed analyses of input files to derive data-driven insights and determine trends/errors using R
  • Evaluated Revenue and Recovery trends to understand competitive environments and assess current strategies
  • Automation of daily/weekly/monthly reports through automated mails and Google Spreadsheets which helps different teams to keep track of all performances
  • Coordinated statistical data analysis, design, and information flow
  • Participated in requirements meetings and data mapping sessions to understand business needs
  • Synthesized current business intelligence data to produce reports and polished presentations highlighting findings and recommending changes
  • Documented business workflows for stakeholder review
  • Transformed project data requirements into project data models
  • Successfully led key project which resulted in increase of 3% in net profit

Product Support Analyst

OYO
Gurgaon, HARYANA
02.2016 - 07.2017
  • Analyzed Platform and User Based issues to identify troubleshooting methods needed for quick remediation
  • Worked with software development team on reported errors and bugs on newly released software and assisted in deployment of release fixes
  • Created support documentation that empowered and enabled user community to extend skills, leverage system features and find resolutions to questions without intervention from support team
  • Broke down and evaluated user problems using test scripts, personal expertise and probing questions
  • Managed transition of around 8k mobile devices from third party management to organization independent application

Education

Data Science -

Analytix Lab
Gurgaon
04.2017 - 07.2017

Bachelor of Technology - Electronics And Communications Engineering (60%)

Rawal Institution Of Engineering And Technology
Fariadabad
08.2010 - 07.2014

12th (73%) -

Kendriya Vidyalaya
Faridabad
04.2009 - 03.2010

10th (80%) -

Kendriya Vidyalaya
Faridabad
04.2007 - 03.2008

Skills

Data analysis

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Accomplishments

  • Increased net Profit by 3% by spearheading and leading a comprehensive PnL campaign
  • Creation of model to determine the best time to call doctors.
  • Consistently commended by upper management for spearheading and leading effective analysis automation.
  • Developed methods to integrate lead Scoring and Calling Process to significantly improve workflow efficiency.

Software

Microsoft Excel

Power BI

RStudio

Metabase

Clarisights

Shiny Dashboard

Exponea

Interests

Sports

Workout

Traveling

Music

Gaming

Timeline

Data Analyst

OLX Autos
08.2021 - Current

Business Analyst

DocOn Technologies Pvt Ltd
01.2021 - 08.2021

Data Analyst

Koovs
10.2019 - 12.2020

Data Analyst

OYO
08.2017 - 10.2019

Data Science -

Analytix Lab
04.2017 - 07.2017

Product Support Analyst

OYO
02.2016 - 07.2017

Bachelor of Technology - Electronics And Communications Engineering (60%)

Rawal Institution Of Engineering And Technology
08.2010 - 07.2014

12th (73%) -

Kendriya Vidyalaya
04.2009 - 03.2010

10th (80%) -

Kendriya Vidyalaya
04.2007 - 03.2008
Himanshu SinghAnalyst