Himanshu Tiwari
Hyderabad
Summary
Friendly and engaging Cashier with history of delivering excellent customer service in busy retail settings. Strong payment processing and client engagement skills to promote seamless store operations.
Overview
5
5
years of professional experience
Work History
Head Cashier
Crepdogcrew
Hyderabad
08.2023 - Current
- Performed opening and closing duties such as counting money, balancing tills, and reconciling discrepancies.
- Assisted customers at checkout by providing excellent customer service and resolving any issues that arose.
- Maintained records of daily transactions including sales receipts, cash received, discounts issued.
- Handled returns, exchanges, and refunds in accordance with company policy while maintaining a high level of customer satisfaction.
- Participated in annual inventory audits to verify stock counts against physical inventories.
- Assisted other departments when needed by providing additional support during busy periods.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Oversaw work of cashiers to identify strengths and weaknesses in customer service, payment processing or merchandising plans.
Cashier Team Lead
Kalyan Jewellers
Lucknow
04.2023 - 07.2023
- Resolved discrepancies between POS system and physical money amounts in drawers at end of shift.
- Ensured compliance with all safety regulations while performing tasks.
- Provided guidance to cashiers on how to accurately ring up customers' purchases.
- Assisted cashiers with resolving customer complaints and inquiries.
- Trained new cashiers on proper use of registers and store policies.
Account Executive
Ceat Pvt Ltd
Lucknow
04.2020 - 02.2023
- Provided exceptional customer service by responding promptly to inquiries and resolving issues quickly.
- Advised customers on best practices regarding product usage or maintenance procedures.
- Attended networking events to build relationships with potential customers.
Education
Bachelor of Commerce - Accounting And Finance
Lucknow University
Lucknow Uttar Pradesh 07-2023
Skills
- Training and coaching
- Cashier supervision
- Cash reconciliation
- Customer flow monitoring
- Refunds and exchanges
- POS system troubleshooting
- Cash handling expertise
- Transaction management
- Customer service
- Team leadership
- Multi-tasking skill
- POS systems
- Customer service management
- Punctual and reliable
- Opening and closing procedures
- Time management strength
- High-volume transaction handling
- Fnancial regulations compliance
- Store opening/closing procedures
Languages
English
Advanced
C1
Hindi
Advanced
C1
Timeline
Head Cashier
Crepdogcrew
08.2023 - Current
Cashier Team Lead
Kalyan Jewellers
04.2023 - 07.2023
Account Executive
Ceat Pvt Ltd
04.2020 - 02.2023
Bachelor of Commerce - Accounting And Finance
Lucknow University
Similar Profiles
Rajesh ViswanadulaRajesh Viswanadula
Senior Software Engineer at FactSet Research Systems IncSenior Software Engineer at FactSet Research Systems Inc
B. Bala RajaB. Bala Raja
Digital Marketing Manager at CAMP Systems (CORRIDOR Aviation Service Software)Digital Marketing Manager at CAMP Systems (CORRIDOR Aviation Service Software)
Chaitanya MantravadiChaitanya Mantravadi
Service Team Analyst (Insights Generation) at Uber IndiaService Team Analyst (Insights Generation) at Uber India