Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Himanshu Tiwari

Himanshu Tiwari

Hyderabad

Summary

Friendly and engaging Cashier with history of delivering excellent customer service in busy retail settings. Strong payment processing and client engagement skills to promote seamless store operations.

Overview

5
5
years of professional experience

Work History

Head Cashier

Crepdogcrew
Hyderabad
08.2023 - Current
  • Performed opening and closing duties such as counting money, balancing tills, and reconciling discrepancies.
  • Assisted customers at checkout by providing excellent customer service and resolving any issues that arose.
  • Maintained records of daily transactions including sales receipts, cash received, discounts issued.
  • Handled returns, exchanges, and refunds in accordance with company policy while maintaining a high level of customer satisfaction.
  • Participated in annual inventory audits to verify stock counts against physical inventories.
  • Assisted other departments when needed by providing additional support during busy periods.
  • Trained new team members in cash register operation, stock procedures, and customer services.
  • Oversaw work of cashiers to identify strengths and weaknesses in customer service, payment processing or merchandising plans.

Cashier Team Lead

Kalyan Jewellers
Lucknow
04.2023 - 07.2023
  • Resolved discrepancies between POS system and physical money amounts in drawers at end of shift.
  • Ensured compliance with all safety regulations while performing tasks.
  • Provided guidance to cashiers on how to accurately ring up customers' purchases.
  • Assisted cashiers with resolving customer complaints and inquiries.
  • Trained new cashiers on proper use of registers and store policies.

Account Executive

Ceat Pvt Ltd
Lucknow
04.2020 - 02.2023
  • Provided exceptional customer service by responding promptly to inquiries and resolving issues quickly.
  • Advised customers on best practices regarding product usage or maintenance procedures.
  • Attended networking events to build relationships with potential customers.

Education

Bachelor of Commerce - Accounting And Finance

Lucknow University
Lucknow Uttar Pradesh
07-2023

Skills

  • Training and coaching
  • Cashier supervision
  • Cash reconciliation
  • Customer flow monitoring
  • Refunds and exchanges
  • POS system troubleshooting
  • Cash handling expertise
  • Transaction management
  • Customer service
  • Team leadership
  • Multi-tasking skill
  • POS systems
  • Customer service management
  • Punctual and reliable
  • Opening and closing procedures
  • Time management strength
  • High-volume transaction handling
  • Fnancial regulations compliance
  • Store opening/closing procedures

Languages

English
Advanced
C1
Hindi
Advanced
C1

Timeline

Head Cashier

Crepdogcrew
08.2023 - Current

Cashier Team Lead

Kalyan Jewellers
04.2023 - 07.2023

Account Executive

Ceat Pvt Ltd
04.2020 - 02.2023

Bachelor of Commerce - Accounting And Finance

Lucknow University

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Himanshu Tiwari