A dynamic and passionate Product Manager having 8+ years of experience in shipping world-class products/features for mobile & web apps for B2C (eCommerce/Retail) & B2B along with ~2 years of software development. Love to build innovative products and features, planning web/app development for technology to make things easier for the end-user. Strong interpersonal skills help to work with cross-functional teams and analytics help in problem-solving. Leveraging tech and design in building great products for the end-user. Always interested in new challenges & learning opportunities in the Product Management space
- Led the product development and strategy for the company's payment solutions, ensuring alignment with business objectives and market trends.
- Collaborated closely with cross-functional teams, including engineering, design, marketing, and sales, to deliver innovative and user-focused payment products.
- Conducted market research and analysis to identify customer needs, competitive landscape, and emerging industry trends, resulting in data-driven product enhancements.
- Managed the entire product lifecycle, from concept to launch, including defining product requirements, creating roadmaps, and overseeing testing and quality assurance.
- Successfully launched a new mobile payment feature that increased user conversion by 20% within the first quarter, contributing to company revenue growth.
- Worked with compliance and legal teams to ensure products adhere to relevant regulations and security standards, maintaining customers' trust and minimizing risk.
- Defined key performance indicators (KPIs) and tracked product performance, using data insights to iterate on features and optimize user experience.
- Conducted regular stakeholder meetings and presented product updates, roadmaps, and performance metrics to senior leadership and other relevant departments.
- Collaborated with customer support teams to address user inquiries and issues promptly, ensuring a high level of customer satisfaction and loyalty.
- Mentored and coached junior product team members, fostering their professional growth and contributing to a cohesive and effective team environment.
Achievements:
Product Development & Strategy
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