Himanshu Tripathi
Rewa M.P
Summary
A passionate musician transitioning into the corporate arena with a fervent dedication to excellence, integrity, and teamwork. Drawing from years of honing my craft, I bring a unique perspective and a relentless work ethic being Committed to upholding the values of dignity, passion, and hard work, I am eager to contribute my skills and work ethics to propel both organizational success and personal fulfillment.
Overview
2
2
years of professional experience
Work History
Consumer Relations Manager
Aashirwad Wedding Venue
Rewa
09.2022 - 11.2023
- Implemented surveys leading to better understanding of consumer needs and preferences.
- Prevented potential escalation of conflicts dealing with dissatisfied customers.
- Developed comprehensive reports on consumer trends.
- Established strong relationships with consumers through exceptional interpersonal skills.
- Educated customers about different better options related to the shaaditorium and processed purchases.
- Developed, maintained and utilized diverse client base.
Consumer Sales Executive
S.G Electronics
Rewa
06.2022 - 08.2022
- Boosted customer satisfaction by addressing their concerns promptly.
- Developed and implemented strategies to increase consumer sales.
- Generated reports on consumer insights, behaviors, purchasing patterns.
- Negotiated pricing and contract terms with clients to secure profitable deals while maintaining long-term partnerships.
- Built relationships with customers and community to promote long term business growth.
Telecaller
Amin Trading Co.
Bangalore
09.2021 - 04.2022
- Handled sensitive customer information with utmost confidentiality, adhering to data protection.
- Facilitated seamless handover of leads between departments.
- Reduced customer complaints by providing clear explanations on products, services, and policies.
- Maintained detailed records of client interactions.
- Completed daily and weekly sales reporting using assigned tools.
- Recorded and updated customer information in online systems.
- Qualified leads and set up customer appointments for outside sales team.
Education
MBA - Finance
Awadhesh Pratap Singh University (APSU)
Rewa06-2023
B.COM - Economics
Shriyut College
Gangeo06-2019
Diploma - Indian Classical Music
Ajivasan
MumbaiSkills
- Active Listening
- Adaptability
- Reliability
- Self Motivation
- Effective Communication
- Continuous Improvement
- Team Work & Collaboration
- Customer Relations
- Complaint Handling
- Organizational Skills
- Confidence
Languages
English
First Language
English
Upper Intermediate (B2)
B2
Hindi
Proficient (C2)
C2
Accomplishments
- Guinness World Record Holder for the largest cinematic band performance with Amazon Prime.
- Diploma in Indian Classical Music through Suresh Wadkar's Ajivasan Academy
Summarized Hobbies
- A multifaceted individual with a passion for both artistic expression and personal well-being. From composing melodies to belting out tunes, I find joy in every aspect of music. Beyond the studio, I'm equally enthusiastic about gaming, exploring new culinary delights, and maintaining a healthy lifestyle. Balancing creativity with physical fitness, I strive to savor every experience life offers while staying energized and inspired.
Timeline
Consumer Relations Manager
Aashirwad Wedding Venue
09.2022 - 11.2023
Consumer Sales Executive
S.G Electronics
06.2022 - 08.2022
Telecaller
Amin Trading Co.
09.2021 - 04.2022
MBA - Finance
Awadhesh Pratap Singh University (APSU)
B.COM - Economics
Shriyut College
Diploma - Indian Classical Music
Ajivasan
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