Himanshu Verma
New Delhi
Summary
To work with an organization having a professional setup where I can get an opportunity to face multiple challenges and utilize my skills and learning to boost my career by bringing development & innovation in the organization.
Overview
2
2
years of professional experience
1
1
Language
Work History
Application Advisor
INTO Education India (APC)
New Delhi
05.2023 - Current
- Processing applications for direct entry students at the University of Western Australia.
- Ensuring all tasks are assigned to the team in the absence of the Team Leader and completed within SLA. Maintaining high-quality standards for applications by thoroughly double-checking them to eliminate any errors.
- Conducting thorough Genuine Temporary Entrant (GTE) checks for high-risk regions, including India and other parts of South Asia, and meticulously verifying entry requirements before forwarding applications to the university.
- Establishing effective communication channels with agents and the university to ensure all university requirements are clearly understood and conveyed to the agents. Delivering top-quality services to our agents to build trust and foster a friendly, easily accessible relationship.
- Training new hires on the onboarding process for Australia, ensuring they receive comprehensive instruction on procedures as well as a thorough understanding of the organization’s operations.
- Ensuring the Team Leader is kept informed of all new updates and process changes in Australia. Proposing innovative ideas to streamline and simplify the process.
Admissions Officer
Deakin University Australia
New Delhi
08.2022 - 04.2023
- Performing Australian education application processing and ensuring high productivity and effective quality for same
- Analyzing best possible methods for reducing rejections by mapping associates’ performance and adopting best practices
- Doing GTE checks to ensure student meets the requirement.
- Interpret great communication & interpersonal skills
- Performing as effective team player and possess ability to lead people
Freelancing Experience
Self-employeed
- Acquired exposure of working with US-based international calling and customer support; established good customer relations and achieved good reviews from customers
- One year, Arbitrage experience in Stock Market also bagged professional degree for same, established own strategy to use in options trading and did well with it.
Education
Bachelor of Commerce - undefined
School of Open Learning, University of Delhi
08.2023 - 07.2019
Intermediate - undefined
Oxford Senior Sec. School, CBSE Board
04.2015 - 02.2016
Matriculation - undefined
Oxford Senior Sec. School
04.2013 - 05.2014
Skills
Effective communication
Customer follow-up
Teamwork & Collaboration
Problem-solvingCustomer Education
Requirements Gathering
Accomplishments
- Accomplishments
- The Institute of Company Secretaries of India 2018
- 120 Hrs duration Infoedge : Certificate of Competency in Computing from NIIT, Janak Puri, New Delhi
- Certification in “NISM Series VIII-Equity Derivatives Continuing Professional Education Program” as required under the SEBI (Certification of Associated Persons in the Securities Markets)
- Computer Familiarity
- Extensive knowledge of Windows based operations.
Interests
Additional Information
Secured first position in Zonal School Competition in Sports Activities in BasketBall Tournament during 2014-15 & 2015-16
Nationality
Marital Status
Hobbies : Basketball, Listening Music, Travelling & Reading
Strengths : Self Starter, Honesty, Punctuality & Hard Work
Timeline
Bachelor of Commerce - undefined
School of Open Learning, University of Delhi
08.2023 - 07.2019
Application Advisor
INTO Education India (APC)
05.2023 - Current
Admissions Officer
Deakin University Australia
08.2022 - 04.2023
Intermediate - undefined
Oxford Senior Sec. School, CBSE Board
04.2015 - 02.2016
Matriculation - undefined
Oxford Senior Sec. School
04.2013 - 05.2014
Freelancing Experience
Self-employeed