Himanshu Verma
IT Operations
Bangalore
Summary
To secure a position in the field of information Technology worthy of my abilities and services, and work for the benefit of the organization by helping them accomplish the organizational goals, providing quality solutions for the organization through self-motivation, dedication and teamwork.
Technical operations expert with strong focus on team collaboration and achieving results. Skilled in process optimization, project management, and systems integration. Known for adaptability and reliability, ensuring smooth operations and effective problem-solving in dynamic environments. Highly valued for leadership, technical acumen, and strategic thinking.
Overview
13
13
years of professional experience
Work History
Technical Lead – Operations
6D Technologies
09.2022 - Current
- Projects: Number Management System(NMS), SDP
- Roles: Incident management, Change management, RCA, Team Management, Client management, MOP, SOP.
- Collaborated with cross-functional teams to ensure seamless integration of new technologies into existing infrastructure.
- Streamlined operations by implementing process improvements and automation techniques.
Senior – Operations Engineer
Onmobile Global Ltd
09.2017 - 08.2022
- Projects: IBMP, OBD, UMP, DND, DNCTO.
- Roles: L3 Support, Application Deployment, Release Management, Automation, 24*7 incident and Client Support.
- Provided guidance on best practices in operations engineering, mentoring junior engineers and contributing to their professional development.
Operations Engineer
Onmobile Global Ltd
08.2012 - 09.2017
- Projects: IBMP, OBD.
- Roles: L1/L2 Support, 24*7 incident support, SLA management, Client Support, shell scripting, monitoring & reporting.
- Conducted root cause analysis for recurring issues, resulting in long-term solutions and improved system stability.
Education
Bachelor of Science - Computer Science Engineering
IMS Engineering College
Ghaziabad, Uttar Pradesh 04.2001 -
Diploma - Computer Science Engineering
S.D Polytechnic
Muzaffarnagar, Uttar Pradesh03-2010
Skills
Linux, Windows, CentOS, Redhat
Roles & Responsibilities
- Delivered production and client support for web-based applications, including debugging, installation, and log analysis.
- Resolved development and production issues through root-cause analysis and pattern identification.
- Led production action items and collaborated effectively with cross-functional teams.
- Automated manual processes using Shell scripting to improve efficiency.
- Supported maintenance, implementation, and troubleshooting of distributed applications
Award
PAT on the BACK award in October 2013 for Excellent Performance., PAT on the BACK award in March 2015 for Excellent Performance., PAT on the BACK award in March 2016 for Excellent Performance.
Declaration
I hereby declare that the information provided by me is true to the best of my knowledge. Date: Place
Timeline
Technical Lead – Operations
6D Technologies
09.2022 - Current
Senior – Operations Engineer
Onmobile Global Ltd
09.2017 - 08.2022
Operations Engineer
Onmobile Global Ltd
08.2012 - 09.2017
Bachelor of Science - Computer Science Engineering
IMS Engineering College
04.2001 -
Diploma - Computer Science Engineering
S.D Polytechnic