Program Manager
Tata Communications ltd
Bangalore, Karnataka
09.2017 - Current
- Scheduled and supervised staff meetings to discuss about new ideas and update participants on program details and milestones.
- Performed program research and analyzed data collection to develop cost estimates and budgets.
- Improved success of program by making proactive adjustments to operations.
- Developed and administered project budgets.
- Devised tools and benchmarks to improve team performance and monitor production.
- Established team priorities, maintained schedules and monitored performance.
- Met with project stakeholders on regular basis to assess progress and make adjustments.
- Created and presented data using MS Excel spreadsheets and other MS Office tools.
- Manages project within given cost & schedule and with proper quality to customer satisfaction.
- Managed over 20 customer call per day and supporting to resolve their queries and issue.