Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Hi, I’m

HIMANSHU CHHABRA

KEY ACCOUNT MANAGER

Summary

Dynamic Account Manager with over three years of experience in the fintech sector, specializing in revenue growth, product adoption, and client retention for high-value enterprise accounts. Proven track record includes a 10% quarterly revenue increase and a 25% enhancement in product adoption through effective engagement and training initiatives. Expertise in Salesforce and HubSpot, coupled with strong contract negotiation skills, supports the management of client relationships and ensures exceptional customer satisfaction. Committed to delivering tailored solutions that align with client needs, fostering long-term partnerships while driving business success.

Overview

4
years of professional experience
1
Certification

Work History

PINELABS

ACCOUNT MANAGER
01.2024 - Current

Job overview

  • Delivered quarterly revenue growth in enterprise accounts, adding over ₹200 million to Gross Transaction Value.
  • Improved product adoption by 25% within three months, via client training and onboarding.
  • Led a five-member team on deployment initiatives, streamlining workflows, and achieving 20% higher efficiency.
  • Elevated NPS from 45 to 60 by implementing structured follow-ups and engagement programs.
  • Achieved 100% client retention over the past 18 months by building strong relationships, and delivering consistent value.
  • Conducted regular account reviews with clients to assess performance, identify areas for improvement, and strategize future growth opportunities.

PHONEPE

KEY ACCOUNT EXECUTIVE (PAYMENT GATEWAY)
02.2022 - 01.2024

Job overview

  • Acquired 50 or more high-value corporate accounts, contributing ₹500K in annual revenue growth.
  • Increased market share by 4% through strategic prospecting and tailored solutions.
  • Collaborated with product, compliance, and engineering teams to reduce critical incidents to fewer than five per quarter.
  • Managed a diverse portfolio of key accounts, maintaining strong professional relationships and high retention rates.
  • Maximized revenue potential by upselling additional products or services to existing clients.

Education

Universal Business School

PGDM from Sales & Marketing
01.2022

Jaipur National University

BBA from General Management
01.2018

Skills

Strategic account oversight

Accomplishments

  • Achieved 80% higher revenue by introducing Aggregator model to non aggregator merchants.
  • Collaborated with cross functional team in the development of customized MPR for one of the biggest client. Which reduced their manual intervention by 90% in reconciliation.

Certification

Strategic Leadership and Management Training - Jan 2025 to Feb 2025

Timeline

Strategic Leadership and Management Training - Jan 2025 to Feb 2025

01-2025

ACCOUNT MANAGER

PINELABS
01.2024 - Current

KEY ACCOUNT EXECUTIVE (PAYMENT GATEWAY)

PHONEPE
02.2022 - 01.2024

Jaipur National University

BBA from General Management

Universal Business School

PGDM from Sales & Marketing
HIMANSHU CHHABRAKEY ACCOUNT MANAGER