Rupali Tiwari
Gurgaon
Summary
Versatile, high-energy sales professional with 10+ years in business development, key account management, and team leadership. Proven at driving revenue, crafting go-to-market strategies, thriving in ambiguity, and consistently exceeding targets through strong communication, analytical thinking, and decisive, hands-on execution
Overview
10
10
years of professional experience
Work History
Sales Manager
Exotel
Gurgaon
03.2023 - Current
- Exotel is Asia's Largest Cloud Communication Platform and Market Leader in providing AI transformation for customer engagement and experience.
- Spearheaded business development for ScaleUp clients, closing ₹20Cr+ in annual recurring revenue through targeted outreach and demos.
- Led key account management for 50+ clients, achieving 95% retention via proactive upselling of telephony/Contact Centre integrations.
- Analyzed market trends to conceptualize go-to-market strategies, expanding into new segment of Product like AI Capabilities.
- Competitor analysis & solution positioning against them.
- Forecasted sales pipelines with 90% accuracy, optimizing resource allocation to penetrate untapped regions and exceed targets consistently.
- Strategizing cross-functional campaigns which needs to be conducted by Marketing.
- Streamlined commercial proposals and MoM documentation, reducing deal cycle time by 25% while enhancing client satisfaction scores.
Regional Sales Manager - North
Thermax Limited
Gurgaon
01.2022 - 03.2023
- Thermax is an Engineering conglomerate, providing solutions to clean air, clean energy & clean water
- Responsible for New Business Development through Value Selling
- For Appointment of New Channel Partners and managing existing Partners
- Building strong relationships with Key accounts in North Region
- Building a sustainable and robust pipeline and ensuring accurate and rigorous forecasting and account planning.
- To collaborate efficiently with multiple teams internal and external for seamless service & delivery experience to customers.
- To effectively communicate program plans, proposals, and results, and negotiate options at senior management levels.
- Designed TCO solutions, conducted site surveys, and spearheaded new product development with engineering support.
- Conducted market research, developed business cases, and delivered presentations leading to strategic alliances and segment penetration.
Sr. Sales Executive
Camfil India Pvt. Ltd
Gurgaon
05.2019 - 01.2022
- Camfil is a Swedish MNC which is a Market Leader in field of Air Filtration
- Key Account Management- Retention & New Business development with Govt. O&G Sector on year on year basis.
- Lead Generation through IIR, IndiaMART, GeM, & Cold-calls
- Driven the marketing Campaign (Customer Connect Program) with 6 team members across PAN India and covered 110+ customers, with lead generation of 40+ in 4 months.
- Filing and Bidding of Govt. / Private Tenders through their official sites and GeM Portal.
Sr. Sales Executive
Climax Overseas Pvt Ltd
Gurgaon
04.2018 - 05.2019
- Climax is a market leader in Automotive Components
- Responsible for New Business Development and Account management
- Cold Calls and Customer visits for Lead Generation & Product Presentation
- Cross Sell and Up sell with Negotiations for Business Generation
Sales Executive
MM Aqua Technologies Ltd
Manesar
01.2016 - 03.2018
- MM AQUA, provides a complete solution for Cooling Tower, Water and Waste water treatment
- Responsible for New Business Development
- Cold Calls and Customer visits for Lead Generation & Product Presentation
Education
MBA - Marketing Management
Lal Bahadur Shastri Institute of Management
New Delhi06-2022
B. Tech. - Chemical Engineering
Uttar Pradesh Technical University
Agra06-2016
Skills
Value Selling ■■■■■
Salesforce (CRM) ■■■■■
Market Research ■■■■□
Presentation & Negotiation ■■■■■
Key account management ■■■■■
Pipeline management & forecasting ■■■■■
Accomplishments
• Medallion of honor Awards in Q2 & Q4 - 2024 - Exotel
Timeline
Sales Manager
Exotel
03.2023 - Current
Regional Sales Manager - North
Thermax Limited
01.2022 - 03.2023
Sr. Sales Executive
Camfil India Pvt. Ltd
05.2019 - 01.2022
Sr. Sales Executive
Climax Overseas Pvt Ltd
04.2018 - 05.2019
Sales Executive
MM Aqua Technologies Ltd
01.2016 - 03.2018
MBA - Marketing Management
Lal Bahadur Shastri Institute of Management
B. Tech. - Chemical Engineering
Uttar Pradesh Technical University