Himavarshini Pamba
Chennai
Summary
Senior Business Analyst with over 7.5 years of experience in driving business solutions through requirements elicitation, process improvement, and technology implementation. Leads cross-functional teams and manages stakeholder expectations to deliver impactful results within Agile frameworks. Expertise in AI adoption, process automation, and compliance analysis, with a strong focus on formulating business improvement strategies and overseeing technology implementation.
Senior Business Analyst | Product Owner | Product Design & Roadmap | Product Management
Overview
8
8
years of professional experience
Work History
Senior Business Analyst
Raise (1stPS) Pvt Ltd
Chennai
09.2021 - Current
- Led end-to-end product requirements and feature development, translating business needs into BRDs, FRDs, PRDs, Agile user stories, and Gherkin acceptance criteria, reducing rework by 15%.
- Served as Product Owner, supporting product roadmaps, backlog prioritization, and feature delivery based on customer needs, compliance requirements, and business objectives, contributing to a 15% increase in customer satisfaction.
- Partnered with Business, Engineering, Architecture, Compliance, and Operations teams to define requirements, validate technical feasibility, and deliver scalable solutions across global teams.
- Identified and implemented AI-driven product enhancements for invoice funding and discounting, improving processing accuracy and scalability by 30%.
- Identified AI adoption opportunities, defined MVP scope, documented AI workflows, and translated business problems into scalable AI-enabled solutions, reducing manual effort by 20%.
- Applied data and process analysis, including As-Is/To-Be modeling and product gap analysis, identifying optimization opportunities and reducing processing time by 20%.
- Led Agile delivery activities including backlog prioritization, sprint planning, UAT, defect triage, and release governance, achieving 95% on-time delivery.
- Spearheaded payment process automation initiatives, streamlining backend workflows and improving transaction processing efficiency by 25%.
- Collaborated with architects and developers on APIs, integrations, and technical feasibility, mitigating delivery risks and ensuring effective system integration.
Business Analyst
Hexaware Technologies Ltd
Chennai
01.2020 - 08.2021
- Collaborated with onsite client stakeholders across time zones to gather, analyze, and validate business requirements, ensuring clear communication and alignment as primary offshore Business Analyst.
- Conducted client workshops and requirement walkthroughs, translating business needs into functional specifications and user stories, reducing requirement rework by 20%.
- Performed impact analysis for change requests and enhancement initiatives, enabling 95% on-time delivery of project milestones.
- Developed process flow diagrams and solution documentation, improving requirement clarity and reducing defects during UAT by 25%.
- Coordinated with onsite coordinators, Development Leads, and QA teams to facilitate seamless communication between client and offshore delivery teams, fostering a collaborative environment.
- Supported UAT coordination, defect triage, and production releases, contributing to successful go-lives with minimal post-release escalations.
Business Operations New Associate
Accenture
Hyderabad
09.2018 - 07.2019
- Analyzed system results to identify improvement opportunities, enhancing review efficiency.
- Managed frontend configuration updates using internal tools, aligning changes with client requirements.
- Collaborated with cross-functional teams to implement content and system updates effectively.
- Supported QA activities by validating automated content classification outputs to ensure platform compliance and accuracy.
- Handled on-call escalations and prioritized task queues to maintain service continuity.
- Documented requirements, change requests, and process updates for accurate tracking and knowledge sharing.
Education
Bachelor of Engineering (B.E.) - Computer Science and Engineering
Narayana Engineering College, Jawaharlal Nehru Technological University
Nellore, Andhra Pradesh09-2018
Skills
- Requirements Gathering
- Stakeholder Management
- Business Process Modeling
- Product Roadmap & Prioritization
- Process Automation
- AI Implementation
- Compliance Analysis
- Impact Analysis
- User acceptance testing
- AI Product Development
- Generative AI
- Sprint planning
- Agile lifecycle management
- Taiga
- JIRA
- Lucid chart
- Figma AI
- Claude AI
- ChatGPT
- Asana
- Trello
- Azure
- Notion
Language
English, Telugu, Tamil
Awards
Awards & Recognition, Hexaware Technologies Ltd, Chennai, India, Best Employee of the Quarter – Recognised for excellence in requirements analysis and stakeholder engagement., Star Performer of the Year (2020) – Awarded for high-impact contributions and consistent delivery excellence.
Timeline
Senior Business Analyst
Raise (1stPS) Pvt Ltd
09.2021 - Current
Business Analyst
Hexaware Technologies Ltd
01.2020 - 08.2021
Business Operations New Associate
Accenture
09.2018 - 07.2019
Bachelor of Engineering (B.E.) - Computer Science and Engineering
Narayana Engineering College, Jawaharlal Nehru Technological University