HIMESH CHANDRA BISWAS
Bangalore
Summary
Having around 5.2+ years of IT experience which includes Development and Support projects. Experienced in FINACLE (10x) application. Proficient in writing complex SQL queries according to the requirement. Providing Support & some development in L2 Level depending on the priority of the issues to meet Client’s expectation. Monitoring production server, troubleshooting of issues reported by end users. Deployment of OEM provided fixes / development changes as per the change management process. Won award for significant contribution towards overall business for 2022,2023 and 2024 .
Overview
5
5
years of professional experience
Work History
Senior Software Engineer
NELITO SYSTEMS PVT. LTD. (Project: Axis Bank
MUMBAI
09.2023 - Current
- Handling Connect24, Finacle Integrator and various Channel (UPI, ATM, NEFT, RTGS, etc.) Related issues and providing RCA's to the stakeholders.
- Integration of Conect24 DA (Digital Accelerator) in Production and maintaining UAT env.
- Configuring multiple services, like ISO services, Huniser services, and Nginix services related to Connect24 DA, and making changes as per channel.
- Making changes to the Connect24 script as per the bank's requirements, such as adding validations and integrating new channel IDs.
- Expertise to test cases of the Connect 24 DA through ISO Tester and FI module through SOAP tool.
- Successfully completed DC to DR planning and execution, as well as the switchover, ensuring business continuity.
- Debugging various Finacle , Connect24 and FI services related issues during implementation also ensuring services continuity in both Production and UAT environment in daily basis.
- Done Patching activity through APDM tool in CBS provided by OEM.
- Done automation through creating shell scripts many daily activities to maintain finacle system ,ensuring high availability and performance.
- Done various load testing with channel to improve production proficiency
Application Administrator (Application L2)
WIPRO LIMITED (Project: UJJIVAN SMALL FINANCE BANK)
BENGALURU
12.2020 - 09.2023
- Interacting with the Bank team to understand the changes needed in the system
- Creating and resolving the Production tickets
- Understanding the requirement/ issue for better and quick fix
- Provided all related information to the customer for the query raised within the SLA time and ensured that SLA is not breached
- Monitoring Connect/24 IMPS, POS, ATM, AEPS and all Finacle services
- Taking care for payment services and NEFT/RTGS/Clearing issues in production
- Providing end to end support related to payments to customer in production as well as in testing
- Successfully done DC to DR and DR to DC activities in every quarter
- Troubleshooting FSS, CBS integration issues in production & UAT
- Involved in quarterly interest for savings account (INTSB) in real time modification and proper execution
- Successfully done year end activity like PL ZEROZITATION
- EOD/BOD related issues quick fix on daily basis
- Resolved various issue related to connect24 modules in UPI, ATM, IMPS and AEPS
- Configured services related to connect24 as well as Finacle
- Resolving Finacle Integrator related issue and Jar signing activity
- Handling Finacle, Payments, Channels, report, Alert services perform necessary action for smooth functioning of the bank to carry out their regular activity and OGL report generation
- GL related issue fixing
- Deployed new functionality to the existing application as part of change requests
- Deployment of patches through APDM tool
- Automating various daily activities using shell scripting
- Maintaining / housekeeping of the servers where Finacle is implemented in production and in case of need talking to storage / solaris teams to get issues resolved (space / patches / etc) which can impact the application
System Analyst (L1)(EOD/BOD)
SKYPRO TECHNOLOGIES (WIPRO LIMITED) (Project: UJJIVAN SMALL FINANCE BANK)
BENGALURU
11.2019 - 11.2020
- Interacting with the Bank team as well as 615 branches to resolve the issues facing during EOD
- Handling and resolving the Production tickets within SLA
- Responsible for analyzing issues reported by bank and to provide solution for resolving the same
- Responsible for handling Day – end related activities
- Execution EOD/BOD for Finacle 10.X, Finacle Treasury, Indus (IC4) Applications
- Handling EOD/BOD related issues at both Branch level and Bank level for Finacle10.X
- Responsible for 675 branches EOD related issues and completion of EOD
- Handling Deals exception related issues while performing Finacle Treasury Application
- Proper execution of IC4 application EOD
- Responsible for proper execution of customized batch-jobs and completion
- Involved in month-end, quarter-end and year-end activities as well
- Restarting Finacle Treasury Application, SAS related Services According to patching activity
Education
Bachelors in technology - Computer Science and Engineering
Maulana Abul Kalam Azad University of Technology (Formally W.B.U.T.)
01.2018
Higher secondary (10+2) - Science
West Bengal Council of Higher Secondary
01.2014
Secondary (10) -
West Bengal Board of Secondary Education
01.2012
Skills
- Finacle script
- SQL/PLSQL
- HTML
- XML
- Oracle 9i
- Oracle 10g
- CA Tool / UNIDESK
- UNIX
- Finacle CBS
- Strong debugging
- Performance improvements
- Technical support
- FI (Finacle Integrator)
- APDM
- CDCI simulator and ISO tester
- Connect 24 (including SIS)
- Connect24 DA (Digital Accelerator)
- System improvements
- Testing and deployment
- Software performance metrics
- Configuration management
Languages
- English
- Hindi
- Bengali
Personal Information
- Date of Birth: 13/08/1996
- Gender: Male
- Nationality: Indian
- Marital Status: Bachelor
TOOLS:
UNIX, Python, C/C++, SQL/PLSQL, JAVA & J2EE, FINACLE (10x) application, C24, Finacle Integrator, Finacle Treasury (EOD Activities), Connect24, APDM, MQ, CRYPTO TOOL,
Timeline
Senior Software Engineer
NELITO SYSTEMS PVT. LTD. (Project: Axis Bank
09.2023 - Current
Application Administrator (Application L2)
WIPRO LIMITED (Project: UJJIVAN SMALL FINANCE BANK)
12.2020 - 09.2023
System Analyst (L1)(EOD/BOD)
SKYPRO TECHNOLOGIES (WIPRO LIMITED) (Project: UJJIVAN SMALL FINANCE BANK)
11.2019 - 11.2020
Bachelors in technology - Computer Science and Engineering
Maulana Abul Kalam Azad University of Technology (Formally W.B.U.T.)
Higher secondary (10+2) - Science
West Bengal Council of Higher Secondary
Secondary (10) -
West Bengal Board of Secondary Education
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