Summary
Work History
Education
Skills
Languages
Timeline
Generic

Himesh Dhavan

Mumbai

Summary

Dynamic BPO/Telecaller with experience at Fresher, excelling in customer service and problem assessment. Successfully engaged potential customers, enhancing satisfaction through effective communication and support. Proven ability to identify needs and collaborate with colleagues, driving results and fostering a positive work environment. Skilled in resolving inquiries and providing product knowledge.

Work History

Bpo/telecaller

Fresher
Mumbai
06.2026 - Current
  • Conducted outbound calls to engage potential customers and generate interest.
  • Provided product information and answered customer inquiries effectively.
  • Maintained accurate records of customer interactions and feedback.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Identified needs of customers promptly and efficiently.
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Provided support and guidance to colleagues to maintain a collaborative work environment.

Education

10 Fali - Marathi

Podar School
Mumbai, India
06.2026 - 06.2026

Skills

  • Problem assessment
  • Customer service
  • Problem solving

Languages

Marathi
First Language
English
Elementary (A2)
A2
Hindi
Intermediate (B1)
B1

Timeline

Bpo/telecaller

Fresher
06.2026 - Current

10 Fali - Marathi

Podar School
06.2026 - 06.2026
Himesh Dhavan