Himmanshu Sharma
New Delhi
Summary
Dynamic retail leader with 17+ years of experience in driving end-to-end retail operations, key account management, and B2C growth across India and the Middle East. Expertise in scaling offline retail networks, managing retail operations, and B2C channels, and building strategic partnerships that accelerate revenue and market presence. Proven ability to lead large teams, streamline operations, and execute go-to-market strategies that boost profitability and brand value. Strong track record in enhancing customer experience, optimizing business performance, and leading transformation in highly competitive retail environments.
Overview
17
17
years of professional experience
Work History
Offline Operation and Key Account Head
Gulf Marketing Group
Dubai
03.2023 - 09.2024
- Directed end-to-end operations for international key accounts and modern trade channels across the UAE for a leading retail group.
- Spearheaded initiatives to enhance operational efficiency, significantly boosting wholesale retail productivity.
- Cultivated robust B2B relationships and optimized key account strategies, resulting in increased revenue.
Head Offline Retail India
Hummel (Denmark)
Gurgaon
11.2019 - 11.2022
- Executed the national offline sales strategy, modern trade operations, and key account partnerships.
- Successfully launched and scaled the offline retail footprint across India, amplifying brand presence.
- Devised and implemented go-to-market (GTM) strategies that drove aggressive retail expansion.
National Manager Offline Retail
SSIPL Retail Nike & Lotto
New Delhi
05.2017 - 11.2019
- Oversaw operations and sales for Nike and Lotto's offline retail business.
- Managed and scaled ₹100+ crore offline retail business through structured SOPs and streamlined store operations.
- Led effective team performance tracking across regions to enhance productivity.
- Implemented strategic sales initiatives, driving revenue growth and consistently achieving sales targets.
Business Operations Manager- South
Skechers
Hyderabad
08.2016 - 04.2017
- Managed retail operations and sales within key metro regions, concentrating on business scalability.
Regional Head South
Hidesign
Hyderabad
01.2015 - 08.2016
- Directed EBO, MBO, and institutional sales operations across South India for Hidesign & Holi.
- Achieved substantial revenue growth through the establishment of strategic retail partnerships.
Area Business Manager
Sara Suole Pvt. Ltd.- Ruosh
Hyderabad
11.2013 - 01.2015
- Supervised operations for EBO retail stores, ensuring optimal functionality and performance.
Assistant Store Manager
Paul and Shark Under RBL
Hyderabad
09.2012 - 10.2013
- Managed luxury store operations, enhancing customer experience and sales performance.
Retail Store Manager
PUMA SPORTS India pvt.
Hyderabad
12.2010 - 06.2012
- Oversaw retail store operations, focusing on sales optimization and customer satisfaction.
Duty Manager
Taj Hotels Resorts and Palaces
Hyderabad
11.2009 - 11.2010
- Managed front office operations, ensuring exceptional service delivery and guest satisfaction.
Front Desk Executive
Hyatt Hyderabad
Hyderabad
05.2007 - 11.2009
- Executed front office operations, providing high-level customer service and support.
Education
BHMCT -
Graphic Era University
Dehradun01.2008
Skills
- Team leadership
- Customer relationship management
- Sales strategy execution
- Business development
- Key account management
- Retail operations
- International sales
- B2B and B2C strategies
- National account management
- Strategic thinking
- P&L management
- Business forecasting
Languages
English, Hindi
Timeline
Offline Operation and Key Account Head
Gulf Marketing Group
03.2023 - 09.2024
Head Offline Retail India
Hummel (Denmark)
11.2019 - 11.2022
National Manager Offline Retail
SSIPL Retail Nike & Lotto
05.2017 - 11.2019
Business Operations Manager- South
Skechers
08.2016 - 04.2017
Regional Head South
Hidesign
01.2015 - 08.2016
Area Business Manager
Sara Suole Pvt. Ltd.- Ruosh
11.2013 - 01.2015
Assistant Store Manager
Paul and Shark Under RBL
09.2012 - 10.2013
Retail Store Manager
PUMA SPORTS India pvt.
12.2010 - 06.2012
Duty Manager
Taj Hotels Resorts and Palaces
11.2009 - 11.2010
Front Desk Executive
Hyatt Hyderabad
05.2007 - 11.2009
BHMCT -
Graphic Era University
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