Hina Vij Bedi
Gurgaon
Summary
Focused Team Manager bringing with 7 + years of experience in overseas education industry. Six Sigma green belt qualified professional with outstanding mentoring and training abilities. Successfully leading target-driven and hardworking teams to deliver exceptional customer service continuously.
Overview
10
10
years of professional experience
Work History
Associate Manager Journey
ApplyBoard India Pvt Ltd
07.2021 - Current
- Overseeing a team of operations specialists dedicated to facilitating successful study abroad applications from students worldwide
- Ensuring a seamless journey for students from application submission to offer letter issuance, alongside providing additional value-added operational services
- Upholding quality standards and productivity levels within the team, including target setting, coaching, mentoring, controlling and aligning team goals with the company's vision
- Utilizing quality improvement methodologies to achieve 100% quality.
Educational Counselor
IDP Education Limited
01.2019 - 07.2021
- Advising best course options and assisting them in processing applications for them
- Ensure customer satisfaction by providing high quality services and addressing any issues promptly
- Resolved high net worth client complaints with other departments to ensure swift issue resolution and customer satisfaction.
Asst Manager -Admissions
British Education Centre
01.2016 - 04.2017
- Counseling students for UK, Europe, US, Canada, Singapore, and Germany universities
- Responsible for understanding the student's requirement & providing guidance accordingly
- Counseling and converting enquiries into admissions and then to admission process to higher education abroad.
Counselor
THE CHOPRAS (TC Global)
01.2015 - 05.2016
- Responsible for handling student web queries for overseas education with focusing admission for Australia, UK, Europe, New Zealand, Canada and US and provide them comprehensive counseling
- To counsel the students and give them the right career options as per their academic profile.
Education
QAEC Certified
MBA - Finance & HR
Amritsar College of Engg and Mgmt
01.2010
Graduated - Commerce
D.A.V College
01.2008
Skills
- Strategic planning
- Leadership & influence
- Solutions-focused
- Priority management
- Task delegation
- Team building coordination
- Operational planning
Timeline
Associate Manager Journey
ApplyBoard India Pvt Ltd
07.2021 - Current
Educational Counselor
IDP Education Limited
01.2019 - 07.2021
Asst Manager -Admissions
British Education Centre
01.2016 - 04.2017
Counselor
THE CHOPRAS (TC Global)
01.2015 - 05.2016
MBA - Finance & HR
Amritsar College of Engg and Mgmt
Graduated - Commerce
D.A.V College
QAEC Certified
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