Hindumathi D

Cyber Security Analyst

Wipro Limited

Bengaluru

02.2022 - Current

Planning and implementing firewall rules in Panorama based on requirement within stipulated time.
Regularly reviewing and updating firewall policies to address emerging threats and vulnerabilities.
Analyzing security logs and alerts to identify potential security incidents, and respond in a timely manner.
Implementing URL filtering policies to control access to web resources and block malicious or inappropriate content.
Performed firewall optimization activities quarterly.
Performed hardening of the newly deployed VM300 firewall.
Performed firewall backups, health checks, and upgrades of Palo Alto Firewall devices.
Live troubleshooting calls with clients for resolving issues.
Monitoring load balancer health, performance, and resource utilization using F5’s management and monitoring tools.
Creating VIPs on F5 load balancer devices.
Performed upgrade activity of F5 devices.
Performed certificate renewal of applications on F5 devices.
Enabling and disabling VIPs on F5 physical devices.
Maintain accurate documentation, such as knowledge transfer documents, implementation and operation of security products, and upgrade processes.
Monitor and fulfill the requirements of all tickets in ServiceNow and Algosec within the SLA.
Represent the team in change, incident, and problem management calls, and manage request queues.
Met 100% SLAs for all types of tickets (incidents, requests, tasks).
Preparation of various weekly and monthly reports for the firewall, load balancer, Algosec, and presenting the same to customers.
Providing knowledge transfer sessions to the new joiners on the team.