HINSLEY ARULANANTHEM
Mumbai
Summary
Retail expert with extensive experience in inventory management and customer service at University of Sharjah. Achieved operational efficiency through leadership in streamlining processes and improving client engagement. Skilled in Microsoft Office Suite, ensuring precise record-keeping and effective team communication.
Overview
12
12
years of professional experience
Work History
Retail Sales Associate
University of Sharjah - University of book house
Sharjah
02.2023 - Current
- Executed customer sourcing initiatives to enhance client engagement.
- Resolved complaints efficiently, improving customer satisfaction metrics.
- Prepared detailed reports for management review and decision-making.
- Utilized Microsoft Office and CRM software to maintain accurate databases.
- Maintained and updated database systems for optimal data integrity.
- Fostered communication and teamwork among departments to streamline processes.
- Reviewed post-sales service cases with service manager as necessary.
- Coordinated follow-up programs and discussed customer satisfaction standings with management.
Retail Sales Associate
ONE DAY MARKET
DUBAI DEIRA
03.2024 - 05.2024
- Performed stock handling to ensure accurate inventory levels and availability.
- Executed general administration tasks to support daily operations and efficiency.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Managed cash handling processes to maintain accuracy and security of transactions.
- Oversaw inventory management, tracking stock levels and coordinating replenishment.
GENERAL ADMINISTRATINON AND STOCK HANDLING
LUBAN TRADING PVT LTD OMAN MUSCAT (SHELL SHOPPERS)
MUSCAT
01.2014 - 01.2023
- Initiated career as assistant store in charge, advancing to outlet in charge within one year.
- Oversaw buying process and cash management, demonstrating strong leadership skills.
- Implemented strategies that increased sales and boosted customer satisfaction.
- Streamlined purchasing procedures, resulting in cost savings and supporting company growth.
- Managed office supplies and maintained inventory levels for efficient operations.
- Organized and maintained confidential files and records.
Education
BCOM -
SANGAI INTERNATIONAL UNIVERSITY
MUMBAI, INDIASkills
- Inventory management and tracking
- Records maintenance
- Order processing
- Material handling
- Computerized reporting
- Cash handling
- Customer service
- Microsoft Office Suite
- Digital communication
- Data entry
Hobbies and Interests
- Singing
- Listening to music
Disclaimer
I hereby declare that the above-mentioned statement is correct and true to the best of my knowledge and belief
Personal Information
Nationality: Indian
Languages
- Tamil
- English
- Malayalam
- Hindi
- Marathi
- Arabic
- Tamil
- English
- Malayalam
- Hindi
- Marathi
Timeline
Retail Sales Associate
ONE DAY MARKET
03.2024 - 05.2024
Retail Sales Associate
University of Sharjah - University of book house
02.2023 - Current
GENERAL ADMINISTRATINON AND STOCK HANDLING
LUBAN TRADING PVT LTD OMAN MUSCAT (SHELL SHOPPERS)
01.2014 - 01.2023
BCOM -
SANGAI INTERNATIONAL UNIVERSITY