Hirak Jyoti Konwar
Dhekiajuli
Summary
Accomplished Floor Manager with a strong background in supervising large teams and resolving operational challenges. Focused on driving team efficiency and enhancing customer experiences to achieve outstanding business results.
Overview
5
5
years of professional experience
Work History
Department Manager
Bazaar style retail Ltd
mangaldoi
10.2025 - Current
- Led daily operations to ensure efficient store management and customer satisfaction.
- Developed staff schedules to optimize team performance and coverage needs.
- Managed inventory levels to maintain product availability and reduce stock discrepancies.
Floor Manager
Vmart Retail Ltd.
12.2022 - 09.2025
- Managing 23+ manpower, H/K on daily basis, supervise warehouse, Operational issue and trained team members on ground grievance.
- Monitoring Employees performance.V-Mart Retail Ltd.
Team Member
Future Retail Ltd.
Gauhati
01.2021 - 01.2023
- 2 years as team member at Future Retail Ltd.
Education
HSLC/10th Standard -
HSLC
HS/12th Standard -
HS
B.com -
Gauhati University
Skills
- SAP
- ERP
- HMS
- MS EXCEL
- MS OFFICE
- INTERNET SURFING
- Manpower Handling
- Route planning
- First mile operations
- Mid mile operations
- Last mile operations
- Problems solving
Job Profile
- Managing 23+ manpower, H/K on daily basis, supervise warehouse, operational issue and trained team members on ground grievance.
- Monitoring employees performance.
Personal Information
Date of Birth: 08/17/94
Other Qualifications
1 year Computer knowledge in PGDCA
Languages
English
Upper Intermediate
B2
Hindi
Advanced
C1
Assamese
Proficient
C2
Bengali
Intermediate
B1
Disclaimer
I do hereby declare that the above statements made by me are true to the best of my knowledge, belief & information.
Timeline
Department Manager
Bazaar style retail Ltd
10.2025 - Current
Floor Manager
Vmart Retail Ltd.
12.2022 - 09.2025
Team Member
Future Retail Ltd.
01.2021 - 01.2023
HSLC/10th Standard -
HSLC
HS/12th Standard -
HS
B.com -
Gauhati University