Tally90
Hiral Damania
Mumbai,Maharashtra
Summary
Experienced Operations Assistant successful at managing everything from maintenance to financial needs. History overseeing multiple simultaneous functions efficiently.
Overview
12
12
years of professional experience
1
1
year of post-secondary education
4
4
Languages
Work History
Back Office Assistant
Render Media
Mumbai, Maharashtra
07.2015 - 08.2021
- Monitored premises, screened visitors, updated logs and issued passes to maintain security.
- Drafted professional memos, letters and marketing copy to support business objectives and growth.
- Introduced organization systems to keep filed customer documents confidential and increase operational efficiency.
- Responded to inquiries from callers seeking information.
- Provided clerical support to company employees by copying, faxing and filing documents.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Received and routed business correspondence to correct departments and staff members.
- Gathered, organized and modeled data to assist management in making key decisions.
- Prepared and proofread reports detailing operations activities.
- Utilized Software regularly to complete job tasks, developing advanced proficiency.
- Built and maintained relationships with affluent club members and guests.
- Solved problems timely and effectively, ensuring customer satisfaction.
Education
Graduate - BMS
Our Lady of Remedy High School
Mumbai 06.2011 - 05.2012
Skills
Document management
Inventory purchasing
Business administration
Scheduling
Sorting and labeling
Spreadsheet management
Multi-line phone proficiency
Recordkeeping
Scheduling and calendar management
Documentation and control
Report Development
Employee timesheet processing
Writing reports
Records management
Credit and collections
Customer relations and communications
Accounting familiarity
Paperwork drafting
[Number] WPM typing speed
Social media knowledge
Report analysis
Filing and data archiving
Bookkeeping
Office administration
Customer and client relations
Meeting minutes
Software
Microsoft Word
Excel
PowerPoint
Timeline
Back Office Assistant
Render Media
07.2015 - 08.2021
Graduate - BMS
Our Lady of Remedy High School
06.2011 - 05.2012